Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Posted by: JackCReview
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very happy with our new LG refrigerator. We love the clean look from the outside, with the ice maker and water dispenser inside. Despite being counter depth, the fridge holds a TON of food and is very spacious. Despite being a more "basic" model, it feels high end with a clean exterior look and high end finishes inside. The app is great for notifying you if you left the fridge door open by mistake. I do wish that the water dispenser inside was capable of cooling water more than it does - you do get cold water initially, but then it quickly becomes room temperature since the piping for this is located on the exterior of the fridge. I also wish that the doors weren't so thick, as they protrude quite far out from the counter depth of the actual fridge.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Roberto Fuerte
from San Ramon, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] purchased this LG French Door refrigerator as a surprise gift for my wife - she's ecstatic, can't stop jumping for joy.
What we like:
- lots of storage
- many, many shelves
- state of the art apps
- beautiful stainless
- all @ a very affordable ( Black Friday ) price
What we like:
- lots of storage
- many, many shelves
- state of the art apps
- beautiful stainless
- all @ a very affordable ( Black Friday ) price
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DevinG57
from Oklahoma
Verified Purchase:Yes
I bought this refrigerator approximately 9 months ago. Hands down the best refrigerator I have ever owned. Super spacious, and have not had any issues.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: Keith81
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the fridge a few weeks ago and have been nothing but happy since.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bradbort
Verified Purchase:Yes
Really strong design. No drama! Does what a frig should do and ice maker is great in the freezer
Written by a customer while visiting lg.com
Posted by: Brande
Verified Purchase:Yes
We are overall happy with this refrigerator/freezer. It was labeled as counter-depth. It isn't counter-depth with my counters/cupboards; however we are happy with the available space in the product. It just sticks out about 7 inches from our counters/cupboards.
Written by a customer while visiting lg.com
Posted by: GGomez79
Verified Purchase:Yes
We bought refrigerator less than a year and the evaporator fan went out. I think the water dispenser inside the refrigerator is a bad idea because we are constantly getting water and having to open the door is a bad idea. The refrigerator is losing cold air every time you open the door. I think it should be on the outside of the door.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 7, 2023
Hi there. We appreciate your review and value the ideas you have that may improve our customer experience. Should you be inclined to, feel free to let us know more here: http://spr.ly/6423RJAYP. Please reach out to us for assistance in resolving your evaporator issue! Our handle on social media is @LGUSSupport. Please send us a PM with your phone number and refrigerator information (model and serial numbers). We'd like to ensure a resolution you can be satisfied with is reached! ^Chris
Written by a customer while visiting lg.com
Posted by: L W 11
from Mn
Verified Purchase:Yes
I got my frig 11-1-23 so far its been very good, love the inside set up of the shelving. The stainless steel front is great easy to clean
Pros: Style/Design
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com