Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Posted by: JeannefromNY
Verified Purchase:Yes
this fridge is beautiful and spacious. but its only been 3 months and i am already having it serviced for a malfunctioning compressor. hopefully this is an outlier situation, and not something i have to contend with for the life of the fridge.
Response from lg.comBy true, LG Digital Care Team, March 21, 2024
Hey Jeanne. We also love an aesthetic and spacious fridge and hope you enjoy it for years to come. We would like to follow up with you on the status of your repair and see if there's anything else we can do to help you. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We aim to get you back to enjoying the beauty and space of your LG fridge with peace of mind. ^ Diego
Written by a customer while visiting lg.com
Posted by: Sesz
from Spartanburg sc
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 2 weeks ago and I am very excited about it. I was thrilled that there was a water dispenser inside the refrigerator, instead if having one through to door and losing all that space for the mechanism. I do not always want chilled water, but it is there when I need it and I have not lost valuable fridge space to achieve that.
It is very stylish and has lots of great storage room for all my foods, condiments and drinks.
It is very stylish and has lots of great storage room for all my foods, condiments and drinks.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PawPawV
from Kent,WA
Verified Purchase:Yes
Love the refrigerator! The freezer drawers are deep and hold lots of food. Not having ice/water in the door makes for lots more space in the refrigerator. The only negative is how much noise the water intake is for the ice maker but at least it only lasts a few moments.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fred B
from Appleton, Maine
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can't wait to have our purchased LG Refrigerator installed!!!!! That will be step #2 after the new kitchen cabinets are installed this month.
*****I have looked at many other brands and their specs, and LG is the Top.
*****I have looked at many other brands and their specs, and LG is the Top.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Upper Cabinet Doors Will Not Open
on March 5, 2024
Posted by: Sawcy1
from Illinois
[This review was collected as part of a promotion.] Website does not show any photos of top of fridge! There is a box on top of the fridge that our cabinet doors will not clear! If you have a cabinet above your fridge like most people, it will need to be high enough to clear the "box" that is on top of the fridge, right behind the doors. Our cabinets will need to be raised about a half inch to accommodate this box so that the cabinet doors can open fully. A photo of the top of the fridge would have been very helpful along with more clearance measurements noting what is needed for upper cabinet clearance to allow cabinet doors to open.
Quality
2
Features
3
Value
3
Response from lg.comBy true, LG Digital Care Team, April 1, 2024
Hey there. We know the importance of having the correct clearance for your fridge to fit perfectly into your home. We want to learn more about your experience on our feedback page: http://spr.ly/6429ZQvC3. With this feedback, our goal is to improve our product page to include information about clearance on the top of the fridge. If you have questions, send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We'll be here to help in any way we can. ^ Diego
Written by a customer while visiting lg.com
Posted by: calsab
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not as cold at the setting of 38 deg, can't feel the cold air when I open the door. Door handles could be further apart, using my right hand to open the left sided door is kinda tight. Pulling out the freezer easily hits your feet, much too low. I would've preferred a much shallower door compartment and deeper indoor shelving.
Response from lg.comBy true, LG Digital Care Team, March 11, 2024
Hey there, we see where your expectations were not met with your LG French Door refrigerator. We can see how the door handles can make it a bit hard to navigate your kitchen. We'd love to chat more with you and see if we can offer our support in managing the placement of your fridge or handles. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We look forward to chatting soon. ~TammyJo
Written by a customer while visiting lg.com
Posted by: Alx60
Verified Purchase:Yes
I have been using my new LG refrigerator for a couple of months and so far I really like it. Everything seems to work great and the layout and functionality is much better than my previous refrigerator. We also really like the way it looks. Overall we are very happy. Reliability will be an important test over time, but so far 5 stars. Great product LG
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rusty319
Verified Purchase:Yes
[This review was collected as part of a promotion.] Never had own or purchased LG product before this, I must say the counter depth refrigerator I just purchased is a big plus, it gives you more space on the outside area and still has a lot of room in the inside than my last refrigerator and it was the same size, LG did it right with this refrigerator a big 5 stars.
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, April 17, 2026
Hello there, thank you for sharing your feedback on the LG LRFL C2706S Refrigerator. We’re glad to hear your first LG purchase has been such a positive experience. It’s great that the counter‑depth design gives you more space on the outside while still offering plenty of room inside. We truly appreciate the 5‑star praise.
If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com