Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
3
Needs Improvement
on April 10, 2024
Posted by: kb515
from Seattle
We like LG so replaced our 20yr old refrig with this - the closest to our old model. Some major design issues, unfortunately, they've gone backward. #1. The deep doors are annoying; unless packed full, the items clank around with each door open/close. Additionally, they make the refrigerator well past counter-depth. #2. If you open the right door first, and afterward decide to open the left side also... Look out! the vertical flap on the left door will not retract and can slam your hand if it's in the way when it's time to close the doors. #3.The deli-tray: It's crazy there is a solid top across it, that requires fully opening both doors to grab something that is right there. Our old version had a flip-up lid and I may cut this solid surface off and reinstall it with a hinge. #4. Fruit & vegetable bins have handles at the bottom, so it's ergonomically inefficient to pull open, then go up and inside the deep well; why not pull from the top to start with? #5. The ice bin in the freezer quickly turns cubes into a solid mass. Not sure what's up there.
Quality
3
Features
2
Value
4
Response from lg.comBy true, LG Digital Care Team, April 15, 2024
Hey there! Thank you for bringing this to our attention. We're continuously updating our products. If you need assistance with your LG Fridge, please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help! ~ Jupe
Written by a customer while visiting lg.com
Posted by: KevinCG
from Milwaukee, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fridge is huge. We appreciate the space in the fridge and freezer. Only complaint is having to open both doors to use the deli tray.
Pros: Style/Design, Features/Settings
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Babcia67
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love it so happy that I purchased this refrigerator!
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joe Peg
from Tampa, FL
Verified Purchase:Yes
Slow ice maker. Very spacious. Almost impossible to use as counter depth because doors need room to swing. Beautiful fridge. Had to pull away from wall to clear door swing, so ordering counter depth was a mute point.
Pros: Style/Design
Quality
4
Features
3
Value
3
Response from lg.comBy LG, June 9, 2024
Hi Joe. Thank you for sharing your thoughts on your LG refrigerator, model #LRFLC2706S. We appreciate your feedback about the spacious interior and the beautiful design. We understand the concern regarding the ice maker speed and the door swing issue affecting the counter depth usage. Your insights are valuable to us, and we are here to assist you further. If you need further assistance, please contact us via private message on social media using @LGUSSupport, and our team will help address your concerns. ^Win
Written by a customer while visiting lg.com
Posted by: jkg81
from WA
Verified Purchase:Yes
We just remodeled our kitchen, and swapped out our old side by side fridge for a lovely new LG French upper with lower freezer. At first, it was overwhelming... there was so much space! I didn't know where to put things! But that quickly faded as I started moving the contents of our cram-packed old fridge into our beautiful , spacious new fridge. I'm still getting used to the water dispenser on the inside. AND... the app!!!! Super cool - I love being able to customize the settings! If we are going to be away I can turn off the ice maker with the app, I can customize lighting, and even add the contents!! Overall, I am thrilled with our new LG appliances!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Allen P
from AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this and had it delivered on Feb 14th. This is actually the 2nd LG we have bought. We have the exact same model in each of our houses. We love this refrigerator and would highly recommend it to anyone looking for a counter depth fridge with a lot of capacity.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RN 30
from Morrice, MI
Verified Purchase:Yes
We were looking for a refrigerator to fit into an odd sized corner nook and this unit turned up at an sale price. I was skeptical that a "counter-depth" refrigerator would ever hold enough of our food, or work as well as our prior refrigerator, but I am pleased to say it has checked every box I used to judge it's effectiveness. We also switched from a black, smudge-proof refrigerator to a stainless steel model. I was not hopeful I would like it as I have family that complain of the hand prints left behind after opening and closing their appliances done in stainless steel. After nearly 4 weeks of use I can solidly say I like it much better than the black refrigerator, and keeping the finger prints at bay has been no issue at all. I simple wipe the handles down daily as I always have and I don't have anything left behind. The refrigerator is quiet running, beautiful in it's new corner, and holds sooooo much more even though we only graduated from a 26 cu. ft. to a 27 cu ft. The arrangement is just what our kitchen needed to give me more floor space in just the right areas, and more storage space in others. I couldn't be happier with this purchase and would definitely refer anyone I know (or don't know for that matter) to buy an LG Counter Depth Refrigerator.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Christina z
from San Francisco
Verified Purchase:Yes
Good refrigerator but when delivered it has 2 dents on the front. Waiting for it to be repaired.
Pros: Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com