Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
5
Very Satisgied
on June 7, 2024
Posted by: MrTexas
[This review was collected as part of a promotion.] Love the ice maker and bin in the bottom drawer. Much more ice cubes now than my former Rfg and ice maker never freezes up and stops
Side door compartments are much deeper for plenty of storage
Side door compartments are much deeper for plenty of storage
Written by a customer while visiting lg.com
Customer Rating
5
Great choice
on June 4, 2024
Posted by: rehwa
from Severna Park, MD
I'm very happy with my choice of new LG 27 CU. FT. SMART COUNTER-DEPTH MAX™ FRENCH DOOR REFRIGERATOR It has 20% more storage than my previous Kitchenaid that occupied the same footprint. It looks great and I appreciate the extra space on the shelves and doors every time I open the door. Very nice at a good price!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
So versitile
on June 3, 2024
Posted by: MarieK
from Fort myers fl
Awesome product say enough about the guys that did the delivery and install they were fabulous
Made steak the first night and it was Del
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Goldfish123
from San francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great frig at a great price . No complaints ! Will buy another
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, July 3, 2026
Hey there! Thanks for sharing your thoughts — short, sweet, and full of love for that counter‑depth fridge. Always great to hear when an LG unit delivers exactly what you hoped for, and even better when it earns a “will buy another.” If you ever need anything, @LGUSSupport is always here for you.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Posted by: thin iq
Verified Purchase:Yes
we're convinced this was a good decision. the French door provides plenty of storage in both refrigerator and freezer. ice maker works great and the water dispenser is an improvement over our other refrigerator.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, June 26, 2026
Hi there! Thanks for sharing this. Sounds like your new fridge is proving itself with plenty of space and those upgraded ice and water features. If you ever need anything in the future, @LGUSSupport is always here to help.
#LifesGood ❤️
-Rich
#LifesGood ❤️
-Rich
Written by a customer while visiting lg.com
Posted by: Kikster
from NJ
Verified Purchase:Yes
Great counter-depth fridge, has lots of space both inside and on the doors. Easy to use with great features and very convenient access to controls via the mobile app. Highly recommended!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ablackram
from MI
Verified Purchase:Yes
Didn't intend on buying an LG refrigerator from my local appliance store. Last time we were looking for a fridge they were more based for big box stores. This time however we were VERY IMPRESSED by the French door lower freezer. Here are the many reasons WHY! Easy to get at water and air filter to replace when needed (rarely), the SUPER DEEP crisper drawers which can hold a LOT of produce. The large drawer on the bottom of the fridge fits a good size platter for guests, or a big pizza box. The shelves on the fridge doors are amazingly huge. I would wager that they are a gallon jug of milk deep. Mostly the things we like are the interior layout which is outstanding and what has been needed forever! The ice maker is in the FREEZER where it belongs and doesn't jam up or freeze over. The drawers in the freezer fit a LOT of food. The doors are amazing, the Thin IQ connection is very helpful for filter replacement notification. Water on the inside of the door means NO MESS on the outside. Very easy to keep clean. I could go on for hours. Best part is that they are built to last and if need repair they are easily repaired. I am stoked that we have finally found a refrigerator built for the needs of many rather than the cutsy ideas of a few.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Heartfelt
from Oregon City, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like this refrigerator... The quality is great and I really like that it is counter depth, so that it does not stick out into the room as far as my last one did.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com