Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
1
Ok
on July 5, 2024
Posted by: Heather D
[This review was collected as part of a promotion.] I’m very unhappy considering I have tried getting my fridge fixed since June 11th 2024 and still have no working fridge or freezer! I have been round and round with both LG and Home Depot!
Pros: ease of use
Quality
1
Features
1
Value
1
Response from lg.comBy LG, July 6, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you've been dealing with this issue for over two months and are still without a working fridge or freezer. I can only imagine how frustrating and inconvenient this must be for you, especially during the summer months.
I want to acknowledge that it's unacceptable that we haven't been able to get your fridge repaired or replaced yet, and I apologize for the lack of progress. It's clear that we've fallen short of our usual standards, and for that, I'm truly sorry.
I'm going to take immediate action to get this resolved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to acknowledge that it's unacceptable that we haven't been able to get your fridge repaired or replaced yet, and I apologize for the lack of progress. It's clear that we've fallen short of our usual standards, and for that, I'm truly sorry.
I'm going to take immediate action to get this resolved. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on July 4, 2024
Posted by: Jeanna1959
[This review was collected as part of a promotion.] I bought this one month ago and I am so happy I did best purchase ever big and comfortable.
Response from lg.comBy LG, October 15, 2026
Hi, Jeanna. One month in and officially calling it the best purchase ever? That is the kind of review that totally makes our day! We are thrilled your new spacious and comfortable unit is treating you so well. If you ever need any assistance in the future, feel free to reach out to us @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great addition!
on July 3, 2024
Posted by: MarieK
I could not be more pleased. It is gorgeous and work great. A great addition to my condo!
Response from lg.comBy LG, October 16, 2026
Hi, Marie. Seeing our tech elevate your condo style while working flawlessly makes our day. Thank you for making us a part of your home! For any future assistance, you can always reach us at @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Must buy
on July 2, 2024
Posted by: ravi007143
[This review was collected as part of a promotion.] Fridge is very nice and great quality. Works with less maintanance and spacious.
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 15, 2026
Hi, there. High quality, low maintenance, and plenty of space are the ultimate LG Refrigerator combo, so we are thrilled to hear yours is serving you so well! If you ever need anything down the road, feel free to give us a shout over at @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Refrigerator
on July 1, 2024
Posted by: Linda Car
from Brooklyn Hts OH
[This review was collected as part of a promotion.] Nice refrigerator with French doors. The air filter cover needed to be replaced because the filter wouldn’t fit.
Pros: Style/Design, Features/Settings
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Accessories needed
on June 28, 2024
Posted by: CinnGirl
from Reno, NV
[This review was collected as part of a promotion.] We really like our new LG REFRIGERATOR, it’s big and has a lot of storage capacity, I’m giving it 4 stars because of two things. First, the inside the door shelves need size adjusters. To hold items in place better and section them off by type, I love to be organized. Second, I’m actually not sure if it’s our water, but the filter is not giving us very good tasting water and our glasses get a film on them that they didn’t before with our filtered water from Crystal dispensers at our local grocery store. Thanks about all I can say, we will be purchasing more LG products. We really need a dishwasher. Thank you, Julie Freccia
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
on June 27, 2024
Posted by: Joyce j
from Illinois
I have had No problems with Mt new fridge. It seem to hold more than my last having the water dispenser inside makes a big difference. The freezer does great I wish the ice cubes were smaller.
Pros: ease of use
Quality
4
Features
5
Value
4
Response from lg.comBy LG, July 29, 2026
Hello, Joyce! Thank you for sharing your review of your LG Refrigerator model LRFLC2706S. We are thrilled to hear that you are enjoying the extra space from the internal water dispenser and that the freezer performance is working great for you! We also appreciate your feedback regarding the ice cube size, and we will definitely share your thoughts with our product team for future design considerations. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great reliability
on June 27, 2024
Posted by: lousmit
from Tempe AZ
I have own this LG for 18 months with no problems. Very quiet operation.
Pros: Quality, Style/Design, Performance
Quality
5
Features
4
Value
4
Response from lg.comBy LG, October 17, 2026
Hi, Lousmit. A year and a half of whisper-quiet, hassle-free performance is exactly what we love to hear! If you ever need any assistance in the future, feel free to reach out to @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com