Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(601 Reviews)
Open Ratings Snapshot
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product. 
(
0 out of 1
)
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Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
5 out of 5
5
Great Buy
on July 14, 2024
Posted by: ADMILLER
from Coatesville Pa.
I purchased this refrigerator last month and my wife loves it. So glad that made this purchase.
Pros: Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy LG, October 4, 2026
Hi, Admiller. We are thrilled to hear that your wife loves the new refrigerator! Choosing an appliance that brings a smile to the whole family is always a big win. If you or your wife ever need any assistance down the road, @LGUSSupport is always here to help. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great fridge
on July 14, 2024
Posted by: Elscanyon
[This review was collected as part of a promotion.] Having bought this fridge a year ago, it's a great appliance. Lots of space and have had absolutely no freezer burn on food anymore. Tons a space on the doors for drinks and condiments.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent Fridge
on July 13, 2024
Posted by: Dblotii
from Dryden, NY
[This review was collected as part of a promotion.] Excellent looking, practical interior, quiet. Only wish is that the temp display could show actual temps instead of jus t set temps.
Pros: Quality, Features/Settings
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Response from lg.comBy LG, October 5, 2026
Hi, there. We are glad to hear you are loving the sleek look, practical storage, and quiet operation of your new refrigerator! Your suggestion about displaying actual temperatures is super valuable, and we'll be sure to pass it along to our product development team as we work on future designs. If you ever need assistance down the road, feel free to reach out to @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
on July 12, 2024
Posted by: Sarasota Gene
[This review was collected as part of a promotion.] I bought this frig a month ago and the internal temperatures vary more than any previous frig we’ve owned.
It’s a good looking unit but I don’t understand why the temps move around so much.
LG has not explained.
Pros: Style/Design
Quality
2 out of 5
2
Features
3 out of 5
3
Value
3 out of 5
3
Response from lg.comBy LG, July 13, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing temperature fluctuations with your new LG refrigerator, LRFLC2706S. I can imagine how frustrating it must be to have inconsistent temperatures, especially when you're used to having reliable performance from your previous fridges.

First and foremost, I want to acknowledge your concerns and assure you that we take this issue seriously. I understand that aesthetics are important, and your new fridge does look great, but temperature control is a critical aspect of its performance. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love this LG!
on July 11, 2024
Posted by: nanjj
from Central Virginia
We've owned this LG counter-depth refrigerator for 5 months and we love it! No food goes to waste because the shelves are not that deep. There's plenty of space with a 27 cu. ft. fridge, and you can see everything easily. I love the pull-out drawer - again, it's easy to see everything in the drawer - nice design. The bottom freezer drawer is very spacious, and the ice maker works perfectly. I have already recommended this fridge to 2 friends.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy LG, October 14, 2026
Hi, there. Five months in and still in love—that is what we like to hear! Smart organization and effortless visibility make all the difference in keeping food fresh and fitting everything seamlessly. We understand the importance of efficient design, and we are committed to keeping your kitchen running at its best. Thank you for spreading the LG love to your friends! Should you ever need anything down the road, feel free to reach out to us at @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Efficient and quiet
on July 10, 2024
Posted by: Plb123
from South Carolina
[This review was collected as part of a promotion.] So far, this is a good product. It is quiet and efficient. One odd situation was that the air filter cover was defective. However, after contacting LG, a new one was sent along with a new filter in a prompt manner.
Pros: Quality, Style/Design, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Response from lg.comBy LG, October 6, 2026
Hi, there. We love hearing that your unit is keeping things nice, quiet, and efficient for you! We also appreciate your patience while we sorted out that filter cover—making sure you get prompt support is what we aim for. If you ever need any assistance in the future, feel free to give us a shout over at @LGUSSupport. #LifesGood❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
It’s okay.
on July 10, 2024
Posted by: Drew123456789
from San Diego CA
Lots of space but the water filter spout barely puts out cold water. No more than a small cup. The ice melts too fast too.
Pros: ease of use, Style/Design
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Response from lg.comBy LG, July 11, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that your LG LRFLC2706S refrigerator's water filter is not producing enough cold water and the ice is melting too quickly. I can imagine how frustrating it must be to have an appliance that's not meeting your expectations.

I want to acknowledge the space you have in your fridge, and I apologize that it's not being utilized to its full potential due to this issue. Cold water is an essential part of daily life, and I understand how important it is to have a reliable source.

I'm also concerned about the ice issue, as it's not only inconvenient but also a waste of energy. I want to assure you that we're taking your concern seriously and are working hard to resolve the issue as soon as possible. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
on July 6, 2024
Posted by: august west2
from Mass.
[This review was collected as part of a promotion.] OK Frig for price but doors had to be realigned after installation
Pros: Style/Design
Quality
4 out of 5
4
Features
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting lg.com
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