Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
5
I Am Impressed With This Refrigerator
on July 23, 2024
Posted by: SamD73
from Pittsford, NY
[This review was collected as part of a promotion.] It was time to replace the 30 year old Amana which never stopped running, ever. I was a bit hesitant in shopping for a replacement since the scuttlebutt out there is that all new refrigerators are junk but when I learned LG had redesigned the compressor and backed it with a 10 year warranty I decided to go for it.
I am appreciating the subtle things on it. The easy to use internal water dispenser. The always full ice tray. The solid "thunk" of the doors closing. The LG ThinQ app. The WiFi connection. Mostly, I like the design inside, very easy to arrange items and get to them. If it lasts as long as my old Amana, it will be a winner.
I am appreciating the subtle things on it. The easy to use internal water dispenser. The always full ice tray. The solid "thunk" of the doors closing. The LG ThinQ app. The WiFi connection. Mostly, I like the design inside, very easy to arrange items and get to them. If it lasts as long as my old Amana, it will be a winner.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Response from lg.comBy LG, September 27, 2026
Hi, there. Upgrading from a thirty-year classic is a big leap, and we are so glad our redesigned compressor, reliable ice maker, and smart layout are making it a winning switch. Thanks for choosing LG, and feel free to reach out to @LGUSSupport for any future assistance! #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
3
Door hard to use
on July 23, 2024
Posted by: Maria67
from Austin
[This review was collected as part of a promotion.] Doors are uneven. One of the doors stay stuck when you try to close it
Pros: Style/Design
Quality
5
Features
3
Value
3
Response from lg.comBy LG, July 31, 2024
Hi, there. Thank you for sharing your experience with the LG refrigerator (LRFLC2706S) model. We understand your concern about the issue with the uneven doors and the door that gets stuck when closing. We strive to provide high-quality products that exceed our customer's needs and expectations. We recommend checking that the unit is overloaded with food or that the shelves are assembled incorrectly for troubleshooting. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-refrigerator-door-not-closing-properly--20153121354085#. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Nice appliance
on July 18, 2024
Posted by: Mhp4
from North Carolina
[This review was collected as part of a promotion.] Looks nice and is easy to keep clean. I am very happy with my selection
Pros: ease of use, Quality, Style/Design
Quality
5
Features
4
Value
4
Response from lg.comBy LG, September 26, 2026
Hi, there. We are thrilled that your new LG Refrigerator is adding a touch of effortless style to your home. Keeping things sparkling clean has never looked so good! If you ever need any assistance in the future, you can always reach out to @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Improved Over Older Model
on July 17, 2024
Posted by: ScottM1994
from Glendale Az
[This review was collected as part of a promotion.] This is our second French Door LG refrigerator, first was very reliable for eight years…..except for the in-door ice maker. It never worked well, sporadic at best. This new one has the ice maker inside the freezer as God intended, and boy what a nice difference. Plenty of ice all of the time. Lots of extra space in the fridge section door pockets now, deeper too. Shelves have adequate adjustment, and this freezer just one door, not two as before. Less to go wrong, ample space, sliding inside drawers. Nice. Also did counter depth model this time, fits our space much better. Off to a great start. Very satisfied.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 4, 2026
Hi, Scott. We are thrilled to hear your new refrigerator is a perfect fit for your space and keeping up with all your ice needs. It’s wonderful to know you’re loving the extra door storage and practical design! If you ever need any assistance down the road, @LGUSSupport is always here to help. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
on July 16, 2024
Posted by: Laurie D35
from Suffolk County NY
[This review was collected as part of a promotion.] We purchased this refrigerator in February and love it! The temperature control is on point. The refrigerator and freezer are both roomy with lots of drawers
Pros: Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG, September 26, 2026
Hi, Laurie. Rock-solid temperature control and plenty of roomy drawers make all the difference in keeping your kitchen running smoothly. We are thrilled you've been loving your LG Refrigerator since February! Should you ever need any assistance down the road, simply reach out to @LGUSSupport. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Good Value for the Money
on July 15, 2024
Posted by: UD1984
I gave 4 stars because the refrigerator was delivered with the French door center seal not working correctly. It was repaired very quickly and everything else about the refrigerator has been working properly. The one thing I miss is the lack of a butter drawer in the door. I have noticed that almost none of the new refrigerators from any manufacturer have this drawer anymore.
Written by a customer while visiting lg.com
Customer Rating
5
Refrigerator
on July 15, 2024
Posted by: YvonneK
from Bullhead City, Az
[This review was collected as part of a promotion.] I love it the ice cubes is great. First one I have ever had that the cubes didn’t stick together
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy LG, October 3, 2026
Hi, Yvonne. Clump-free, perfectly formed ice cubes make all the difference in a refreshing drink! We are thrilled to hear our ice maker is hitting the mark for you. Feel free to reach out to @LGUSSupport if you need any future assistance. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
5stars
on July 15, 2024
Posted by: southern nana
super efficient..love the interior space. absolutely LOVE the icemaker!!!! so far so good..nothing but 5stars!!
Response from lg.comBy LG, October 3, 2026
Hi, there. Scoring a five-star review with plenty of interior space, top-tier efficiency, and an ice maker you completely adore is music to our ears! We are thrilled that everything is running smoothly and that it is earning top marks in your home. Feel free to reach out to @LGUSSupport if you need any future assistance. #LifesGood ❤️^Juvy
Written by a customer while visiting lg.com