Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(601 Reviews)
Open Ratings Snapshot
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product. 
(
0 out of 1
)
Best Buy Privacy Policy
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
4 out of 5
4
Great fit
on August 11, 2024
Posted by: rtw53
from woodstock vermont
This was my first time ever buying a new kitchen appliance. I really did my homework and found this model was the one for me.
Pros: Style/Design
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Response from lg.comBy ^Rich, LG Digital Care Team, November 4, 2026
Hello there! It sounds like all your homework truly paid off, and your very first new kitchen appliance purchase turned out to be an absolute match made in heaven!

Since everything is fitting and running so nicely, please feel free to reach out to us at @LGUSSupport if you ever need any assistance in the future.

#LifesGood ❤️ -Rich
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Questionable temp
on August 8, 2024
Posted by: Mcpenny21
It didn’t seem like the milk was cold enough. We put temp to 37 but gauge I bought showed 40 degrees and above. Service man came and said to move things around for better air flow.
Response from lg.comBy ^Rich, LG Digital Care Team, November 4, 2026
Hey there! We are thrilled to hear your refrigerator is keeping things reliably chilled and spacious, though we appreciate your notes on airflow layout adjustments. We will definitely share your feedback with our product team. If you ever need any assistance down the road, please feel free to reach out to us at @LGUSSupport.

#LifesGood ❤️
-Rich
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great feature
on August 7, 2024
Posted by: Jake IHS
[This review was collected as part of a promotion.] Great tech and experience working with him. Did an amazing job working on our product.
Response from lg.comBy LG, June 30, 2026
Hello, Jake! Having a great tech experience with your LG Refrigerator model LRFLC2706S is exactly the kind of professional and seamless service we always strive to provide. We are thrilled to hear that our technician did an amazing job working on your product and delivered an excellent experience for you. To keep your cooling system running at peak performance, we recommend occasionally checking the condenser coils at the bottom back of the unit and dusting them off to ensure proper airflow and efficiency. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great space.
on August 7, 2024
Posted by: Meryle
[This review was collected as part of a promotion.] I bought this 3 weeks ago and I love it! It’s so roomy!
Response from lg.comBy LG, June 25, 2026
Hi, Meryle! Thanks for sharing the love for your LG LRFLC2706S Refrigerator! Always great hearing when a new French Door model delivers that wide‑open, easy‑to‑organize space — having room to spare is a pretty great problem to have. If you ever need anything down the road, feel free to reach out to @LGUSSupport.^James
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
A job well done and done well
on August 7, 2024
Posted by: Gab from the Hook
from Maryland
[This review was collected as part of a promotion.] The service person called before coming to let us now when he would be here. He was on time, courteous and competent. He solved the issue to our satisfaction. Could not have been a better service experience. A true exception to what we hear about in these times. Definitely a good experience.
Pros: Style/Design
Quality
3 out of 5
3
Features
4 out of 5
4
Value
3 out of 5
3
Response from lg.comBy LG, June 25, 2026
Hello, Gab! We really appreciate you sharing this experience with your LG LRFLC2706S refrigerator! It’s great hearing your service visit hit all the marks — clear communication, on‑time arrival, and a tech who handled the issue with professionalism and care. That’s exactly the kind of support we work hard to deliver, and we’re glad it left such a strong impression. If you ever need anything down the road, feel free to reach out to @LGUSSupport.
^James
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
french doors
on August 6, 2024
Posted by: rhonda lee
from woodstock vt
I am happy with my purchase, except the right door does not close by itself and is often left open, which triggers an alarm
Pros: Style/Design
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great features
on August 4, 2024
Posted by: glendale6
[This review was collected as part of a promotion.] The refrigerator and freezer work great. The ice maker is very slow making ice. Takes about a week for the ice container to get filled.
Pros: Style/Design
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy ^Rich, LG Digital Care Team, November 4, 2026
Hello Glendale! We are thrilled to hear that your refrigerator and freezer are performing great in your home! We also hear your notes regarding the slow ice production speed, and we will definitely share your feedback with our product team to help us keep improving. If you ever need any assistance down the road, please feel free to reach out to us at @LGUSSupport.

#LifesGood ❤️ —Rich
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Cool Temp
on August 1, 2024
Posted by: MarkSrs
from Raleigh NC
[This review was collected as part of a promotion.] The LG refrigerator maintains excellent temperature control— never an issue.
Pros: Quality
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy LG, April 15, 2026
Hi, Mark. Thanks for taking a moment to share your experience with the LG Refrigerator (LRFLC2706S) model. It’s wonderful to hear that its temperature control has been consistently reliable. This model is built with LG’s advanced cooling technology to help maintain steady, even temperatures throughout the fridge, which keeps food fresher for longer. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
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