Customer reviews from lg.com
LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Average customer rating
4.3
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
397
4 Stars
110
3 Stars
36
2 Stars
18
1 Star
40
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for LG - 36-in Wide Counter-Depth MAX 26.5 Cu. Ft. French Door Smart Refrigerator with Internal Water - Stainless Steel
Customer Rating
5
Compact
on September 29, 2024
Posted by: Mayel
[This review was collected as part of a promotion.] We absolutely love our new refrigerator! It’s compact yet packed with great features. One of my favorite things is being able to grab water quickly without the added cost of a dual ice maker. Setting it up was a breeze, and registering it on the app was simple. We’re beyond happy with this purchase! 😊 😀
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, February 18, 2026
Hi Mayel, thanks for sharing your thoughts. It’s great to hear that your LG 27 cu ft Counter‑Depth MAX French Door Refrigerator model LRFLC2706S is fitting your space so well. The compact design, easy setup, and quick water access without the extra cost of dual ice makers are all big wins. We’re glad you’re loving it.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
4
door problems
on September 29, 2024
Posted by: Donjc
[This review was collected as part of a promotion.] refrigerator works ok. doors and drawers a problem
Response from lg.comBy ^Rich, LG Digital Care Team, July 29, 2026
Hi there! Thanks for sharing your thoughts. Glad to hear the fridge is keeping things running, and we’ll make sure your note about the doors and drawers gets to our product team. If you’d like help getting them checked out, @LGUSSupport is always ready.
#LifesGood ❤️
‑Rich
#LifesGood ❤️
‑Rich
Written by a customer while visiting lg.com
Customer Rating
5
Compact
on September 29, 2024
Posted by: Mayel
[This review was collected as part of a promotion.] We absolutely love our new refrigerator! It’s compact yet packed with great features. One of my favorite things is being able to grab water quickly without the added cost of a dual ice maker. Setting it up was a breeze, and registering it on the app was simple. We’re beyond happy with this purchase! 😊 😀
Response from lg.comBy ^Rich, LG Digital Care Team, February 12, 2026
Hi Mayel, we understand and appreciate you taking a moment to share your experience with your LG 27 cu. ft. Smart Counter‑Depth MAX French Door Refrigerator, model LRFLC2706S. It’s wonderful to hear how much you’re enjoying its compact design paired with thoughtful, practical features. The quick‑access water without the added cost of dual ice makers is a favorite for many, and it’s great to know setup and app registration were smooth for you. Your enthusiasm really shines through.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood
Written by a customer while visiting lg.com
Customer Rating
5
LG Fridge
on September 29, 2024
Posted by: Bob Cole
[This review was collected as part of a promotion.] We have had the refrigerator for about 45 days and love it. Lots of space
Response from lg.comBy LG, March 11, 2026
Hi, Bob! We’re glad to hear your LG Refrigerator has been a great fit so far. Having plenty of space makes everyday use so much easier, and it’s wonderful that you’re enjoying it just 45 days in. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
Errors code
on September 24, 2024
Posted by: Hom409
from Austin Tx
Less than 2 years old and fridge has stopped 4 times working with error code FF. Every LG appliance I have owned have been crap
Quality
1
Features
2
Value
2
Response from lg.comBy Joslyn, LG Social, September 26, 2024
Hey there! We appreciate you sharing your experience with us. We aim to help you savor every moment with your LG refrigerator for years to come, ensuring everything works smoothly! An "FF" error code indicates that the unit has detected an issue with the freezer fan. This can sometimes be caused by frost buildup. Check out this link: http://spr.ly/6422oxZ4j for troubleshooting that will provide how to defrost your refrigerator manually. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We would be happy to take a look into this together with you! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful Refrigerator
on September 23, 2024
Posted by: Smiley5
[This review was collected as part of a promotion.] I bought this refrigerator 3 weeks ago. So far, I am absolutely thrilled with it!!It is soacious, and beautiful!
Response from lg.comBy LG, March 12, 2026
Hi! We’re thrilled to hear how much you’re enjoying your LG Refrigerator! This LG unit really stands out with its spacious interior and beautiful design, and it’s great knowing it’s been such a perfect fit in just a few weeks. Thanks for sharing your excitement with us! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Good quality fridge
on September 20, 2024
Posted by: Ctc11
from Santa Clara, CA
[This review was collected as part of a promotion.] Very spacious and quiet. Only issue is everything on the door rattles around a lot when the door is closed
Pros: Style/Design
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, October 15, 2026
Hey there! So glad to hear you're loving the spacious interior and quiet performance of your new fridge! We appreciate your feedback regarding the door storage, and we'll definitely share your thoughts with our product team. For any future assistance, feel free to reach out to @LGUSSupport. #LifesGood ❤️
—Rich
—Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great features, love the freezing drawer
on September 19, 2024
Posted by: Har123
I bought the refrigerator just a few days ago and just love it. It helps me keep things organized and easy to find.
Response from lg.comBy LG, March 19, 2026
Hello! We appreciate you sharing the great feedback! It’s wonderful to hear you’re already loving your new LG Refrigerator. Having a layout that keeps everything organized and easy to find makes everyday life so much smoother, and it sounds like this model is fitting right into your routine. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com