Customer reviews from De'Longhi
De'Longhi - EcoDecalk Descaler and Water Filter, pack of 2 100mL Bottles - White
Average customer rating
3
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
13
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
12
55%of customers recommend this product.
(
12 out of
22)
Customer Reviews for De'Longhi - EcoDecalk Descaler and Water Filter, pack of 2 100mL Bottles - White
Posted by: Anna57
Verified Purchase:Yes
It really helped our Espresso machine to make better coffee
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Paul Ford
Verified Purchase:Yes
descale works coffee maker I have is almost 2 years old and works perfect and the coffee is amazing
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Bhaskar
Verified Purchase:Yes
The product was leaking. Solution leaked out of packet.
Response from De'LonghiBy DeLonghi Customer Care, October 10, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
5
Helps to Keep your machine hard water-free.
on February 28, 2024
Posted by: Tom007!
Verified Purchase:Yes
Helps with maintaining this hard-working machine to keep it hard water free.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: ClaytonMC
Verified Purchase:Yes
Cleans perfectly, best coffee maker ever! Descaling solution is easy to use and cleans the coffee maker with no aftertastes and my coffee is perfect!
No, I would not recommend this to a friend.
Written by a customer while visiting De'Longhi
Posted by: Dan Petrescu
Verified Purchase:Yes
Surprisingly great product. We followed the instructions and the alert lights on the coffee machine display . Promptly rinse and descaled the piping. The instructions are clear and easy to follow. In the end the piping works great!
Written by a customer while visiting De'Longhi
Posted by: Kurt C.
Verified Purchase:Yes
The descaler solution works as advertised as far as I can tell. Instructions could be a little more detailed.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Gualy
Verified Purchase:Yes
Excellent product and price for this product. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi