Customer reviews from De'Longhi
De'Longhi - EcoDecalk Descaler and Water Filter, pack of 2 100mL Bottles - White
Average customer rating
3
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
13
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
12
55%of customers recommend this product.
(
12 out of
22)
Customer Reviews for De'Longhi - EcoDecalk Descaler and Water Filter, pack of 2 100mL Bottles - White
Posted by: Stacy in Michigan
Length of ownership:1 month
Verified Purchase:Yes
Should have bought it a long time ago!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Sony B
Length of ownership:1 year or longer
Verified Purchase:Yes
Easy to use, eco-friendly, and makes my coffee taste fresh again. Great value and keeps my machine running smoothly!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Serhii
Verified Purchase:Yes
Came completely destroyed, Don’t buy it, seriously!
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, March 31, 2025
Hello,
We’re truly sorry to hear that your product arrived damaged, and we completely understand your frustration. This is not the experience we want for our customers, and we deeply apologize for the inconvenience. Please contact our customer support team at 1-888-335-6644, and we’ll do everything we can to resolve this issue for you. We appreciate your feedback and are committed to ensuring you’re taken care of. Thank you for bringing this to our attention.
We’re truly sorry to hear that your product arrived damaged, and we completely understand your frustration. This is not the experience we want for our customers, and we deeply apologize for the inconvenience. Please contact our customer support team at 1-888-335-6644, and we’ll do everything we can to resolve this issue for you. We appreciate your feedback and are committed to ensuring you’re taken care of. Thank you for bringing this to our attention.
Written by a customer while visiting De'Longhi
Posted by: Descal
Verified Purchase:Yes
The replacement shipment its also leaking like the first one
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, January 31, 2025
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848.
Written by a customer while visiting De'Longhi
Posted by: Gualy
Verified Purchase:Yes
Excellent product and price for this product. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Anna57
Verified Purchase:Yes
Great Product. It seemed to help even with the leaking that was going on.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Anna57
Verified Purchase:Yes
It really helped our Espresso machine to make better coffee
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Paul Ford
Verified Purchase:Yes
descale works coffee maker I have is almost 2 years old and works perfect and the coffee is amazing
I would recommend this to a friend!
Written by a customer while visiting De'Longhi