Customer reviews from www.blueair.com
Blueair - Smart Evaporative Humidifier with Invisible Mist Technology, 3.5L Tank, 500 Sq. Ft. Coverage - White
Average customer rating
4.1
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
165
4 Stars
31
3 Stars
15
2 Stars
13
1 Star
34
68%of customers recommend this product.
(
91 out of
134)
Customer Reviews for Blueair - Smart Evaporative Humidifier with Invisible Mist Technology, 3.5L Tank, 500 Sq. Ft. Coverage - White
Posted by: Stait
from Colorado
Verified Purchase:Yes
Temperature & humidity sensor not working. It does not provide the correct temperature and humidity level. Using this for a babies room and it says it’s 51* in our house which it is not. And says it’s more humid than it really is so the auto option won’t work
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We apologize for the inconvenience you've faced with the temperature and humidity sensor. We understand how important accurate readings are, especially for a baby's room. We are sorry to see that you've chosen to return the humidifier and we appreciate your overall feedback. If you have any concerns that we can address, please reach out to us directly and we would be happy to help.
Written by a customer while visiting www.blueair.com
Posted by: KaraO
from NY
Gender:Female
Verified Purchase:Yes
Very easy to set up and use. Easy to refill and is quiet. Great purchase
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Cleary
from Pennsylvania
Gender:Female
Verified Purchase:Yes
Extremely Hard connect. Didn't realize wifi connect was the only way to operate this humidifier . I wasn't able to connect the device at all. It had to go back.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We are sorry to hear about the difficulty you experienced connecting to the humidifier and that you've chosen to return the device. Your feedback regarding the connectivity is valuable to us, and we will use it to improve our products. If you have any concerns that we can address, please reach out to us directly, and we would be happy to help.
Written by a customer while visiting www.blueair.com
Customer Rating
1
Stopped working after two months
on December 13, 2024
Posted by: mc64
I have been generally happy with my two Blueair purifiers, so when the humidifier went on sale, I picked one up for my bedroom. Even though I followed the cleaning instructions dutifully, it just stopped working exactly 60 days after my purchase. It will no longer pull water from the tank and the humidity in my bedroom drops below what I have set. I have also tried turning the fan on all the way, still doesn't work. If the filter needs to be replaced after two months (instead of six as advertised) to resolve this issue, that's really a problem. The replacement filters are more than three times the cost of my old Honeywell humidifier. What a waste.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
We're sorry to hear about the issue with your humidifier! We can see that you have reached out to our service team and we are confident the resolution provided should address your concerns. If you continue to experience problems, please don't hesitate to contact us directly for further assistance. We are committed to ensuring you have a positive experience with our products.
Written by a customer while visiting www.blueair.com
Customer Rating
1
Trash
on December 11, 2024
Posted by: Saramarie23
Used once and second time in plugged it in for use it is just glitching turning on and off every 5 seconds. Trash.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for sharing your experience with our product. We apologize for the inconvenience you've faced with the humidifier glitching and turning on and off every few seconds. This is certainly not the experience we want for our customers. Your feedback is valuable to us, and we are committed to improving our products. Please reach out to our customer support team directly, and we will do our best to assist you further and resolve this issue.
Written by a customer while visiting www.blueair.com
Posted by: Johnny O
from CT
Gender:Male
Verified Purchase:Yes
It’s very quiet and sleek looking, although a bit large compared to others. The disappointment is in the app and with the instructions. It is still not clear to me how to engage the filter with drying option and whether it works following a scheduled run session. Also, there are zero instructions included on how to clean this, especially the pump tower part. Online videos show how to clean the reservoir and the wick filter, but nothing else. Also the brightness control does not stay at there user set level and I have to open the app and reset it every night.
Response from www.blueair.comBy Blueair Team, Blueair, January 10, 2025
Thank you for sharing your detailed feedback about our humidifier! We're glad to hear that you appreciate its quiet operation and sleek design. Auto Dry Mode is on by default but can be deactivated in the app. When activated, it will switch on 5 minutes after the water tank is empty or the device is turned off. The Auto Dry Mode indicator will blink during the delay and turn solid once it starts. You can find all the relevant cleaning details for your new humidifier on our support page here: https://support.blueair.com/faq/s/article/How-do-I-clean-my-humidifier. If you have any further concerns or need assistance, please reach out to us directly. We're here to help!
Written by a customer while visiting www.blueair.com
Customer Rating
5
Good for winters
on December 10, 2024
Posted by: mckaylan3_8616
[This review was collected as part of a promotion.] I love how simple and easy the humidifier is to easy. For these harsh winters I love to leave it in my home running. My house air is clean after i use it and it’s not too noisy. I love this product it’s a good essential to have!
Written by a customer while visiting www.blueair.com
Customer Rating
4
Easy to use
on December 4, 2024
Posted by: Waldo
Gender:Male
I bought this a week ago and it works great. Never thought my house so dry. The only issue I have is that after Auto Dry you have to turn it back on manually.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com