Customer reviews from www.blueair.com
Blueair - Smart Evaporative Humidifier with Invisible Mist Technology, 3.5L Tank, 500 Sq. Ft. Coverage - White
Average customer rating
4.1
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
165
4 Stars
31
3 Stars
15
2 Stars
13
1 Star
34
68%of customers recommend this product.
(
91 out of
134)
Customer Reviews for Blueair - Smart Evaporative Humidifier with Invisible Mist Technology, 3.5L Tank, 500 Sq. Ft. Coverage - White
Posted by: Chris C
from Nashville, Tennessee.
Gender:Male
Verified Purchase:Yes
Great humidifier, bought another for my mom’s house.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Sam Z
from Boston
Verified Purchase:Yes
I saw all the negative reviews about the humidifier not working but dismissed them. Lo and behold, the unit arrived and didn't work at all. Tried everything to get it to work, no dice. Initiated return same day after a few hours of frustration. There is a serious problem with this device's engineering and Blueair needs to fix it.
Response from www.blueair.comBy Blueair Team, Blueair, April 18, 2025
Thank you for sharing your experience with our humidifier. This is certainly not the experience we would expect you to have. We apologize for not resolving this issue before you returned the device. If you have any further questions, please feel free to reach out to us directly and we would be happy to help.
Written by a customer while visiting www.blueair.com
Posted by: Elaine L
Verified Purchase:Yes
Excellent humidifier! Love that there is no residual mist and dampness on my furniture. The air feels fresher.
Written by a customer while visiting www.blueair.com
Customer Rating
3
One flaw, no regrets!
on March 29, 2025
Posted by: ecohen18
from Denver, CO
Gender:Female
In theory, this humidifier is great. The top pour refill was honestly a huge selling point for me! However, there seems to be one flaw: the humidifier does not use up all of the water. So, when you are pouring water in the top to refill, the same inch of water sits at the bottom. I didn’t notice this until I went to change the filter 4ish months after purchase and noticed a yellow pool of water sitting at the bottom. It smelled so bad! I had to deep clean the entire bottom half to get rid of the smell.
Not the end of the world, I now just don’t use the top refill anymore. It is a bit inconvenient that every time I have to refill (about daily) I take the top off, take the filter off, and empty the pool of water before refilling it with fresh water. Then I have to re-assemble. Otherwise, the inch of water would just sit there.
With that being said, there are so many good things about this humidifier. The filter puts my mind at ease that I am breathing in healthy air. I also love that I am able to see the stats right on my phone.
I probably won’t buy another one because the refill process is such a hassle (to avoid the inch of water sitting there at the bottom) but I don’t regret this purchase one bit.
I would recommend this to a friend!
Response from www.blueair.comBy Blueair Team, Blueair, April 7, 2025
Thank you for your detailed feedback on our humidifier. We're glad to hear that you appreciate the top pour refill feature, the remote monitoring through the app, and the peace of mind the filter provides. To help mitigate the water in the bottom of the tank not being used, we recommend cleaning the humidifier tank once a week. Your insights are valuable to us, and we're committed to improving our products based on your experience. Thank you for choosing our humidifier and sharing your thoughts!
Written by a customer while visiting www.blueair.com
Posted by: Nove res
Verified Purchase:Yes
So far, this is by far the best humidifier I've ever used, and unfortunately I have used six or seven over the past three years. Most with great for a week or two, and the the problems start. I usually experience noisy fans that can't be fixed. This humidifier sits in our bedroom, so any noise is irritating for me. I have use the Blue air for over a month now, and it's still as quiet as the first day I used it. The touchscreen is simple, and refilling is a breeze.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Ains
from CA
Gender:Male
Verified Purchase:Yes
love how its easy to clean. works good especially when you can control the settings over the phone. definitely would recommend.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Mylex42
from Bronx NYC
Verified Purchase:Yes
The heat in our NYC apartment is on constantly throughout the winter making it extremely dry (below 15% humidity) but this humidifier saved us!
So far this has been the best humidifier I've owned. It looks sleek and is quiet.
Love that its not ultrasonic and no visible mist. I know its working though as the humidity level in my home (measured with a separate device) immediately started to go up once I plugged this in even though the space is far larger than what this device was rated for.
My favorite part is that I can refill by just pouring into the top which I do with a watering can making it so easy. No lugging the tank to the sink. Its also been quite easy to clean.
Will definitely get another one next winter to provide complete coverage for the rest of my home!
So far this has been the best humidifier I've owned. It looks sleek and is quiet.
Love that its not ultrasonic and no visible mist. I know its working though as the humidity level in my home (measured with a separate device) immediately started to go up once I plugged this in even though the space is far larger than what this device was rated for.
My favorite part is that I can refill by just pouring into the top which I do with a watering can making it so easy. No lugging the tank to the sink. Its also been quite easy to clean.
Will definitely get another one next winter to provide complete coverage for the rest of my home!
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: Casey
from Seattle, WA
Verified Purchase:Yes
I purchased this after reading a number of positive online reviews. What I needed was a quiet humidifier for a small room, and this Blueair seemed to be a good choice, but it didn't work out that way. At first it just simply wouldn't turn on, as though it were unplugged or the outlet lacked power. I emailed their help desk and received a boilerplate reply, but fixed the problem myself by wiggling the cord back and forth energetically a few times at the place where it connected to the unit. Seems like something was loose and I was able force the connection. So the unit was getting power (the light went on) but it wouldn't connect to my wi-fi, which is needed to for some settings, and no matter what the target humidity setting was the fan didn't function. I emailed them again and received another boilerplate response, ho help. After fiddling around for an hour or so, I gave up and returned it to the manufacturer. A waste of time and money.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, March 10, 2025
Thank you for sharing your experience with our humidifier. We apologize for the inconvenience you faced with the unit not turning on initially and the subsequent issues with the Wi-Fi connection and fan functionality. We understand your frustration with responses you received and can assure you that this is not the level of service and quality we strive to provide. Your feedback is invaluable to us, and we are committed to improving our products and customer service. We can see that we are in touch with you now to help get this resolved. If you have any further concerns or need assistance, please feel free to reach out to us directly.
Written by a customer while visiting www.blueair.com