Customer reviews from frigidaire.com
Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.6
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
141
4 Stars
29
3 Stars
5
2 Stars
6
1 Star
6
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
on April 23, 2026
Posted by: Grammy42756
[This review was collected as part of a promotion.] I purchased the 10,000 BTU ac for my granddaughters space. She has a large bedroom, bathroom and large walk in closet and it cools it perfectly! The unit is quiet and keeps her comfortable. I would definitely recommend it!
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 24, 2026
Thank you for taking the time to share your experience! We’re so glad to hear that your air conditioner is keeping your granddaughter’s space comfortably cool, even with multiple areas included like her bedroom, bathroom, and walk-in closet. It’s wonderful to know the unit is performing well in a larger space and maintaining consistent comfort.
We’re also happy to hear that you’re pleased with how quiet the unit runs and that it’s helping keep her comfortable—that’s exactly the kind of reliable performance we aim for.
We truly appreciate your recommendation and your trust in our product. If you ever have any questions or need assistance in the future, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
We’re also happy to hear that you’re pleased with how quiet the unit runs and that it’s helping keep her comfortable—that’s exactly the kind of reliable performance we aim for.
We truly appreciate your recommendation and your trust in our product. If you ever have any questions or need assistance in the future, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 14, 2026
Posted by: MsGina
[This review was collected as part of a promotion.] It works fabulously. It cools my large bedroom nicely and I love all the options it offers. Definitely recommend to anyone who needs a window air conditioning unit.
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 15, 2026
Hi, MsGina! Thank you for sharing your experience with your Frigidaire Window Air Conditioner! We’re delighted to hear that it’s cooling your large bedroom so well and that you’re enjoying the variety of features and options it offers. Your recommendation means a great deal to us, and we truly appreciate you choosing Frigidaire for your home comfort needs.
If you need any further assistance, please feel free to connect with us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday-Friday, 8:30 am–8 pm EST and we’ll be happy to assist. -Angel
If you need any further assistance, please feel free to connect with us via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday-Friday, 8:30 am–8 pm EST and we’ll be happy to assist. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Highly recommend
on May 28, 2026
Posted by: DWDJ
[This review was collected as part of a promotion.] Our Fridgidaire air conditioner works very well for us.
Essy to install. Choice between a fan or AC.
Very reasonable prices, especially for a well-known brand.
Highly recommended.
Essy to install. Choice between a fan or AC.
Very reasonable prices, especially for a well-known brand.
Highly recommended.
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 28, 2026
Hello DWDJ!
Thank you for taking the time to share your experience with the Frigidaire 10,000 BTU Window Air Conditioner model FHWC103TD1. We are thrilled to hear that your air conditioner is working very well for your needs and that you found it easy to install.
It’s great to know that you are enjoying the flexibility of having both fan and air conditioning options, along with the value and performance you expect from a trusted brand like Frigidaire. Your recommendation means a lot to us.
We truly appreciate your feedback and hope you continue to stay cool and comfortable with your new air conditioner!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your experience with the Frigidaire 10,000 BTU Window Air Conditioner model FHWC103TD1. We are thrilled to hear that your air conditioner is working very well for your needs and that you found it easy to install.
It’s great to know that you are enjoying the flexibility of having both fan and air conditioning options, along with the value and performance you expect from a trusted brand like Frigidaire. Your recommendation means a lot to us.
We truly appreciate your feedback and hope you continue to stay cool and comfortable with your new air conditioner!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
EXCELLENT BUY!
on June 17, 2026
Posted by: H1675
[This review was collected as part of a promotion.] LOVE THIS WINDOW AIR CONDITIONER, WORKED PERFECT RIGHT FROM THE START, I CHOSE FRIGIDAIRE FOR THE QUALITY OF THEIR PRODUCTS AND WILL CONTINUE TO BUY THEIR PRODUCTS!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 17, 2026
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your window air conditioner worked perfectly right from the start and is providing the performance you expected.
It’s especially rewarding to know that you chose Frigidaire because of your confidence in the quality of our products. Your loyalty and continued support mean a great deal to us, and we’re honored to be your trusted choice for home appliances.
Thank you for taking the time to share your experience. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
It’s especially rewarding to know that you chose Frigidaire because of your confidence in the quality of our products. Your loyalty and continued support mean a great deal to us, and we’re honored to be your trusted choice for home appliances.
Thank you for taking the time to share your experience. If you ever need assistance, our Customer Care team is here to help at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terribly disappointed
on April 4, 2021
Posted by: Trids160
[This review was collected as part of a promotion.] Unit is way too loud and disturbing. Was difficult to fit in window, wish it had a lower speed setting so maybe it wouldn't sound like a jet engine coming through the window. Overall dissatisfied and would not recommend, would not buy another Frigidaire window ac unit. I feel it should be replaced with a better quieter one by Frigidaire. Not a satisfied customer.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , April 12, 2021
Hi. We are certainly sad to learn that you are unsatisfied with your AC. We would like to see how we can help. Note that poor installation could be the cause for certain sounds, as well as the AC is simply being too loud. Verify that the unit is installed accurately. Please also keep in mind that the fan speed can be selected among four settings: Auto, Lo(Low), Med(Medium), and Hi(High) unless the unit runs in "Auto" or "Dry" mode, or the Sleep feature is activated. If your AC is making sounds other than those listed on page 5 of your Use and Care Guide, please let us know. Please don't hesitate to connect with us directly via Live Chat, by phone at (800)-374-4432, or message us on social media. We are available from 8:30 am to 8 pm EST Monday through Friday. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty Good
on July 9, 2020
Posted by: bosox242
[This review was collected as part of a promotion.] I've only used the unit a for a couple months and so far it is working well for my needs. The one thing I did notice is that the case metal is definitely thinner on the newer models than even the Frigidaire I bought 2 years ago. I can flex the vent areas pretty easily.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frigidaire 10000 btu
on July 12, 2020
Posted by: Lola Bunny
I purchased this ac and left it on a whole night and it does not it won’t cool my house I had it on cool at 62 degrees my fan is way better my old ac from twenty years works way better I am returning this crap highly upset!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 24, 2020
Hello, Lola Bunny!
I’m not pleased to learn the AC didn’t work out for you. I hope we can better serve your needs in the future!
Bianca
I’m not pleased to learn the AC didn’t work out for you. I hope we can better serve your needs in the future!
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to monitor temperature.
on June 27, 2019
Posted by: LAD830
from Dobbs Ferry, NY
[This review was collected as part of a promotion.] I am very pleased with the unit because it is not too loud and is cooling a relatively big area quickly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com