Customer reviews from frigidaire.com
Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.6
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
154
4 Stars
30
3 Stars
5
2 Stars
6
1 Star
6
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Excellent unit!
on September 28, 2026
Posted by: RWM64
[This review was collected as part of a promotion.] Excellent unit! Easy to install and use. Works great and cools the room fast. You won’t regret buying it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 30, 2026
Hello there, RWM64! Thank you for sharing your excellent feedback! We’re thrilled to hear that you’re enjoying your Frigidaire unit and that it was easy to install and use. It’s wonderful to know that it’s working great and cooling your room quickly. We truly appreciate your recommendation and hope you continue to enjoy the comfort it provides!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 18, 2026
Posted by: LoTide
[This review was collected as part of a promotion.] Case bent. Working good so all is well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 21, 2026
Thank you for taking the time to share your detailed feedback. We’re glad to hear that your new air conditioner is working well and providing the performance you need.
We’re sorry to hear that the case arrived bent. While we’re pleased that the appliance is functioning properly, we understand your concern with its condition upon arrival. We appreciate you bringing this to our attention and will be sure to share your feedback with the appropriate teams.
Thank you for choosing this appliance and for sharing your experience. We truly appreciate your input and hope you continue to enjoy its performance. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We’re sorry to hear that the case arrived bent. While we’re pleased that the appliance is functioning properly, we understand your concern with its condition upon arrival. We appreciate you bringing this to our attention and will be sure to share your feedback with the appropriate teams.
Thank you for choosing this appliance and for sharing your experience. We truly appreciate your input and hope you continue to enjoy its performance. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 3, 2026
Posted by: MY JEWEL
[This review was collected as part of a promotion.] Absolutely a beautiful appliance. I told my installer I never knew I would see the day when I would call an appliance beautiful. However, this unit is beyond my expectations. It is quiet and quite efficient. It provides the additional comfort my family and I needed in the space where placed.
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 3, 2026
Dear Valued Customer,
Thank you for such a wonderful review! We’re delighted to hear that the appliance exceeded your expectations in both design and performance. It’s great to know that you’re enjoying its quiet and efficient operation and that it’s providing the added comfort your family needs. We truly appreciate you choosing Frigidaire and sharing your experience with us!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for such a wonderful review! We’re delighted to hear that the appliance exceeded your expectations in both design and performance. It’s great to know that you’re enjoying its quiet and efficient operation and that it’s providing the added comfort your family needs. We truly appreciate you choosing Frigidaire and sharing your experience with us!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire is my go to AC Window Unit
on August 31, 2026
Posted by: Rita R
[This review was collected as part of a promotion.] Frigidaire is my go to AC Window Unit. My family and I have always had one backup window unit and we only use Frigidaire. It is reliable and trustworthy. I just installed an updated one the other day. It had a higher BTU.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 2, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your new window air conditioner continues to be your go-to choice and that you’ve trusted it for your family over the years.
It’s fantastic to know that you value the reliable and trustworthy performance of your window air conditioners. We’re also glad to hear that you recently installed an updated model with a higher BTU rating and are enjoying the upgrade.
Thank you for choosing this appliance and for your continued support. We truly appreciate your trust and hope your new air conditioner keeps your home comfortable for many years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s fantastic to know that you value the reliable and trustworthy performance of your window air conditioners. We’re also glad to hear that you recently installed an updated model with a higher BTU rating and are enjoying the upgrade.
Thank you for choosing this appliance and for your continued support. We truly appreciate your trust and hope your new air conditioner keeps your home comfortable for many years to come. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 31, 2026
Posted by: VParker
[This review was collected as part of a promotion.] I was very pleased with my purchase of the Frigidaire Window Room Air Conditioner, it cooled instantly and with purchasing (2) I was able to cool an 800 to 900 square foot home. One of the units did go out after a month use, but Frigidaire had me complete a claim and I had a new one a week later. Very pleased with the purchase and warranty of the unit.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 2, 2026
Hi VParker, thank you for taking the time to share your feedback! We’re delighted to hear that you were very pleased with your Frigidaire window air conditioners and that they cooled your home quickly and effectively. We’re sorry that one of the units stopped working after a month, but we’re glad to know that your warranty claim was handled promptly and that you received a replacement within a week. We truly appreciate you choosing Frigidaire and sharing your positive experience with our product and warranty service!
For any questions or assistance with your air conditioner, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your air conditioner, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far
on August 21, 2026
Posted by: Mrerazz
[This review was collected as part of a promotion.] This is our 3rd window unit in one year. First was GE that started having mechanical issues after 4 weeks.
2nd was a midea. It lasted 12 days before it totally stopped working. Throwing codes and beeping nonstop...even when unplugged.
Glad to have one that is working properly
2nd was a midea. It lasted 12 days before it totally stopped working. Throwing codes and beeping nonstop...even when unplugged.
Glad to have one that is working properly
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 25, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear your new Frigidaire window unit is working properly and providing you with the reliability you were looking for. We appreciate you choosing Frigidaire and hope you enjoy dependable cooling for a long time to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Brrrrr - Keeps us cool during the night
on August 20, 2026
Posted by: Santa5795
[This review was collected as part of a promotion.] We are well pleased with the performance of the 10K window unit easy to install at 71 pound. I could carry it myself. We use the AC support this time around as it will hold up to 300 pounds. They highly recommend this unit.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 24, 2026
Hi, Santa5795!
Thank you for your wonderful review! We're thrilled to hear you're pleased with the performance of your Frigidaire 10K window air conditioner and that it's keeping you cool and comfortable through the night. It's great to know you found the unit manageable to install and that your AC support is providing added peace of mind. We truly appreciate your recommendation and hope you continue enjoying a cool and comfortable home!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for your wonderful review! We're thrilled to hear you're pleased with the performance of your Frigidaire 10K window air conditioner and that it's keeping you cool and comfortable through the night. It's great to know you found the unit manageable to install and that your AC support is providing added peace of mind. We truly appreciate your recommendation and hope you continue enjoying a cool and comfortable home!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best ever
on August 17, 2026
Posted by: BigJoezok
[This review was collected as part of a promotion.] Works perfect, lifesaver in this many 100 degree calif.. heatwave.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 18, 2026
Hello BigJoezok!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 10,000 BTU Window Air Conditioner, model FHWC103TD1! We’re delighted to hear that your air conditioner is working perfectly and providing much-needed relief during the intense California heatwave. We’re so glad your Frigidaire air conditioner is helping keep your space cool and comfortable when you need it most.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy reliable cooling performance throughout the season! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 10,000 BTU Window Air Conditioner, model FHWC103TD1! We’re delighted to hear that your air conditioner is working perfectly and providing much-needed relief during the intense California heatwave. We’re so glad your Frigidaire air conditioner is helping keep your space cool and comfortable when you need it most.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire, and we hope you continue to enjoy reliable cooling performance throughout the season! ~Sam
Written by a customer while visiting frigidaire.com