Customer reviews from frigidaire.com
Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.6
(185 Reviews)
Rating breakdown 185 reviews
5 Stars
139
4 Stars
29
3 Stars
5
2 Stars
6
1 Star
6
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
2
10K BTU AC
on October 5, 2022
Posted by: Alzim6
[This review was collected as part of a promotion.] it was delivered and it was damaged. This is the second one that I have ordered with a problem.
First unit baby clicking the lights all running.
First unit baby clicking the lights all running.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, October 6, 2022
Hey, Alzim6! We're sorry to hear that your new A/C arrived damaged and would like to see what we can do to help.
Please be on the lookout for an email from us for further assistance. ~Courtney
Please be on the lookout for an email from us for further assistance. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Quality control lacking
on June 27, 2020
Posted by: lem2
I purchased this ac to replace a returned ac 8000 BTU Fridigaire that I purchased that was dented even though the box was not damage. They did not have any more of the 8000 BTU ac's upon returning do I had to get a more expensive model, this one. The box was not damage at all so I did not open in store prior to purchase. Well don't you know that this one was dented even worse than the first one. I'm 65 and these are not somthing that I can just put in car to return. So I'm living with a damaged unit that I paid full price for.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 8, 2020
Hi, lem2!
Thanks for sharing your experience with us. We are not pleased to hear about your issues with the AC units. I wouldn’t recommend keeping a damaged unit and highly suggest returning the unit to the dealer for assistance.
Bianca
Thanks for sharing your experience with us. We are not pleased to hear about your issues with the AC units. I wouldn’t recommend keeping a damaged unit and highly suggest returning the unit to the dealer for assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Great cooling / Now No cooling
on May 2, 2022
Posted by: Barney42
[This review was collected as part of a promotion.] This air conditioner was installed in July 2021. It was not used until September of 2021. Over this past weekend I tested it for the approaching summer season and it is NOT cooling. The fan is operative but the cooling component is not working. I’m very
disappointed. I will be calling about the warranty options tomorrow.
disappointed. I will be calling about the warranty options tomorrow.
Response from frigidaire.comBy Online Outreach Specialist, May 3, 2022
Hello, Barney42! We are saddened to learn about your experiences with the air conditioner. This is not the experience we wish upon any of our consumers. We’re sure these are issues we can assist you with. We want to communicate and work with you through email. We look forward to hearing from you soon. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Newer model of an old reliable unit
on July 26, 2022
Posted by: Chulo048
[This review was collected as part of a promotion.] We purchased 10,000 BTU window unit a few. Weeks ago to replace our 12 year old a/c.
The newer one was improved and quiet. The price was right and we are happy with the purchase. Easy to use and smooth installation.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 1, 2025
Posted by: Mary 16
[This review was collected as part of a promotion.] Excellent performance cools quickly
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy Install, Works Great
on July 8, 2025
Posted by: BarbCal
[This review was collected as part of a promotion.] Installation was fast and easy. My favorite feature is the timer. I can go out and set it. I live in an apartment, so the 10,000 BTU works great to cool the living room, entrance, and bedroom.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 11, 2025
Thank you for the great feedback!
We’re so glad to hear the installation was quick and easy, and that the 10,000 BTU unit is keeping your apartment cool and comfortable. The timer is a favorite for many—it’s great to know it’s working well for your lifestyle. Thanks for choosing us to help you beat the heat! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We’re so glad to hear the installation was quick and easy, and that the 10,000 BTU unit is keeping your apartment cool and comfortable. The timer is a favorite for many—it’s great to know it’s working well for your lifestyle. Thanks for choosing us to help you beat the heat! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliance
on July 30, 2025
Posted by: Dennis487
[This review was collected as part of a promotion.] I use this in my shop and it is performing very well even on hot days of 95 plus.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 1, 2025
Hi, Dennis. Thank you for the great feedback! We’re glad to hear your unit is holding up strong—even on those 95°+ days. It’s great to know it’s performing well in your shop environment.
We appreciate you choosing Frigidaire and hope it keeps delivering reliable cooling all season long! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope it keeps delivering reliable cooling all season long! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great air
on August 7, 2025
Posted by: Steven todd
[This review was collected as part of a promotion.] This unit is amazing quiet runs essentially like a central air unit when on eco mode . Gets the job done daily and our temps in ky are not for the weak 90's plus daily .
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 8, 2025
Hi, Steven. We’re thrilled to hear your unit is keeping up with those tough Kentucky temperatures while running so quietly in eco mode! It’s great to know it’s delivering reliable comfort every day. Thanks for sharing your experience and staying cool out there!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com