Customer reviews from frigidaire.com
Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.6
(193 Reviews)
Rating breakdown 193 reviews
5 Stars
147
4 Stars
29
3 Stars
5
2 Stars
6
1 Star
6
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
Great equipment!
on July 11, 2025
Posted by: Anonymous
I'm happy with my purchase. Great service and the equipment works very well. I would recommend it to anyone looking for a good window air conditioner unit.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy Install, Works Great
on July 8, 2025
Posted by: BarbCal
[This review was collected as part of a promotion.] Installation was fast and easy. My favorite feature is the timer. I can go out and set it. I live in an apartment, so the 10,000 BTU works great to cool the living room, entrance, and bedroom.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 11, 2025
Thank you for the great feedback!
We’re so glad to hear the installation was quick and easy, and that the 10,000 BTU unit is keeping your apartment cool and comfortable. The timer is a favorite for many—it’s great to know it’s working well for your lifestyle. Thanks for choosing us to help you beat the heat! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We’re so glad to hear the installation was quick and easy, and that the 10,000 BTU unit is keeping your apartment cool and comfortable. The timer is a favorite for many—it’s great to know it’s working well for your lifestyle. Thanks for choosing us to help you beat the heat! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE MY AC it's soool cool in the living room
on June 27, 2025
Posted by: Lizzie and Mike
[This review was collected as part of a promotion.] Same as other review.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC!
on June 13, 2025
Posted by: Czazmama
[This review was collected as part of a promotion.] We bought this ac in hopes of being able to keep our downstairs cool- and it is living up to our expectations! It’s rather quiet while running too, which is a bonus!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Does great job
on June 7, 2025
Posted by: GamGamsTX
[This review was collected as part of a promotion.] We bought to keep bedroom cool but actually getting 2 for one. It’s keeping kitchen cool as well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 9, 2025
Thank you for sharing your wonderful experience with us! We're delighted to hear that your air conditioner is providing cooling comfort in your home. If you have any questions or need further assistance, please feel free to reach out. You can connect with us via live chat at Frigidaire.com or call our customer service team at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
FHWC103TC1
on June 3, 2025
Posted by: Mikey10
[This review was collected as part of a promotion.] This is my sixth Frigidaire Window Room Air Conditioner in eight years. Overall, I am very satisfied with my purchases. However, imagine my disappointment when this unit arrived and there was no "remote sensing" feature included on this model. All photos of this model on the Frigidaire website show the remote sensing feature on the face of the unit. I have the similar 12,000 BTU model with the remote sensing feature which is very desirable. I would not have purchased this FHWC103TC1 model (10,000 BTU), if the Frigidaire photo did not show that it had the remote sensing feature.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 4, 2025
Thank you for your continued loyalty to Frigidaire and for sharing your feedback, Mikey. We sincerely apologize for any confusion regarding the remote sensing feature on this model. We understand how important this feature is and regret that the product did not meet your expectations based on the images shown.
We appreciate your comments. If you have any further questions or need assistance with your unit, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire. We value your feedback and are here to support you. - Maria
We appreciate your comments. If you have any further questions or need assistance with your unit, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire. We value your feedback and are here to support you. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 1, 2025
Posted by: Mary 16
[This review was collected as part of a promotion.] Excellent performance cools quickly
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 28, 2025
Posted by: Cry44
[This review was collected as part of a promotion.] I Love my new unit ❣️
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 28, 2025
That’s fantastic, Cry44! It sounds like your new air conditioner is really doing the job and keeping you comfortable. There’s nothing better than a cool, comfortable space, especially when it’s hot outside. Enjoy that refreshing breeze, and if you ever need tips or have any questions about it, feel free to join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. 😊❄️ - Patrick
Written by a customer while visiting frigidaire.com