Customer reviews from frigidaire.com
Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.6
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
141
4 Stars
29
3 Stars
5
2 Stars
6
1 Star
6
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
4
powerful
on September 23, 2025
Posted by: Compylot
[This review was collected as part of a promotion.] performance is as expected. I like the volume of the inside fan. I would have given 5 star but for 2 issues.
There is no manual optionfor control of the front panel,remote only and the mode and speed indicator lights are much too dim
There is no manual optionfor control of the front panel,remote only and the mode and speed indicator lights are much too dim
Written by a customer while visiting frigidaire.com
Customer Rating
4
Does the job that I expected
on September 29, 2025
Posted by: Compylot
[This review was collected as part of a promotion.] Powerful, inside fan is not noisy.
only issue is indicator lights on front panel are extremely difficult to see
only issue is indicator lights on front panel are extremely difficult to see
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 1, 2025
Thank you for your feedback! We’re glad to hear that you find the 10,000 BTU Window Room Air Conditioner powerful and appreciate the quiet operation of the fan. We also appreciate your input regarding the indicator lights and will share this with our product team for future improvements. If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on March 20, 2026
Posted by: Zyra
I I always buy this brand. But this one only worked one summer! So disappointed. I will not buy any more !
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Hello Zyra, thank you for sharing your experience. We completely understand how disappointing it must be to have a product stop working after only one season, especially as a loyal customer who has always trusted our brand. Your frustration is very understandable, and we sincerely apologize for the inconvenience this has caused.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and hope to have the opportunity to restore your confidence in our products in the future.
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and hope to have the opportunity to restore your confidence in our products in the future.
- Maico
Written by a customer while visiting frigidaire.com