Customer reviews from frigidaire.com
Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Average customer rating
4.6
(185 Reviews)
Rating breakdown 185 reviews
5 Stars
139
4 Stars
29
3 Stars
5
2 Stars
6
1 Star
6
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Frigidaire - 115V 10,000 BTU 450 Sq. Ft. Smart Window Air Conditioner with Remote - White
Customer Rating
5
LOVE MY AC it's soool cool in the living room
on June 27, 2025
Posted by: Lizzie and Mike
[This review was collected as part of a promotion.] Same as other review.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 15, 2025
Posted by: Wukongswath
[This review was collected as part of a promotion.] The air conditioner works great and keeps the area i want nice and cool
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 15, 2025
Hi there. Thank you for the great feedback! We're happy to hear your air conditioner is working well and keeping your space cool and comfortable. We appreciate you choosing Frigidaire and are here if you ever need support! Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 19, 2025
Posted by: 1958Zoly
[This review was collected as part of a promotion.] Cools down great
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 14, 2025
Posted by: ZJGT
[This review was collected as part of a promotion.] It blows cool air and it's not that loud
But one time while I was sitting here, I heard it make a rough noise for about three minutes
But one time while I was sitting here, I heard it make a rough noise for about three minutes
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 15, 2025
We’re glad to hear your unit is cooling well and running quietly overall, though we understand your concern about the rough noise you heard. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
powerful
on September 23, 2025
Posted by: Compylot
[This review was collected as part of a promotion.] performance is as expected. I like the volume of the inside fan. I would have given 5 star but for 2 issues.
There is no manual optionfor control of the front panel,remote only and the mode and speed indicator lights are much too dim
There is no manual optionfor control of the front panel,remote only and the mode and speed indicator lights are much too dim
Written by a customer while visiting frigidaire.com
Customer Rating
4
Does the job that I expected
on September 29, 2025
Posted by: Compylot
[This review was collected as part of a promotion.] Powerful, inside fan is not noisy.
only issue is indicator lights on front panel are extremely difficult to see
only issue is indicator lights on front panel are extremely difficult to see
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 1, 2025
Thank you for your feedback! We’re glad to hear that you find the 10,000 BTU Window Room Air Conditioner powerful and appreciate the quiet operation of the fan. We also appreciate your input regarding the indicator lights and will share this with our product team for future improvements. If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on March 20, 2026
Posted by: Zyra
I I always buy this brand. But this one only worked one summer! So disappointed. I will not buy any more !
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Hello Zyra, thank you for sharing your experience. We completely understand how disappointing it must be to have a product stop working after only one season, especially as a loyal customer who has always trusted our brand. Your frustration is very understandable, and we sincerely apologize for the inconvenience this has caused.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and hope to have the opportunity to restore your confidence in our products in the future.
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate your feedback and hope to have the opportunity to restore your confidence in our products in the future.
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 23, 2026
Posted by: Grammy42756
[This review was collected as part of a promotion.] I purchased the 10,000 BTU ac for my granddaughters space. She has a large bedroom, bathroom and large walk in closet and it cools it perfectly! The unit is quiet and keeps her comfortable. I would definitely recommend it!
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 24, 2026
Thank you for taking the time to share your experience! We’re so glad to hear that your air conditioner is keeping your granddaughter’s space comfortably cool, even with multiple areas included like her bedroom, bathroom, and walk-in closet. It’s wonderful to know the unit is performing well in a larger space and maintaining consistent comfort.
We’re also happy to hear that you’re pleased with how quiet the unit runs and that it’s helping keep her comfortable—that’s exactly the kind of reliable performance we aim for.
We truly appreciate your recommendation and your trust in our product. If you ever have any questions or need assistance in the future, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
We’re also happy to hear that you’re pleased with how quiet the unit runs and that it’s helping keep her comfortable—that’s exactly the kind of reliable performance we aim for.
We truly appreciate your recommendation and your trust in our product. If you ever have any questions or need assistance in the future, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com