Customer reviews from hp.com
HP - Smart Tank 6003 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - White
Average customer rating
4.4
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
231
4 Stars
39
3 Stars
14
2 Stars
3
1 Star
30
83%of customers recommend this product.
(
58 out of
70)
Customer Reviews for HP - Smart Tank 6003 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - White
Customer Rating
5
Replaced a Canon Mega Tank with the HP Smart Tank.
on February 16, 2026
Posted by: walt1055
from SW Florida
Verified Purchase:Yes
I replaced a Canon PIXMA Mega Tank printer with the HP Smart Tank 6001 because the Canon was not supported on my 5gb internet connection. Instead I had to dumb-down my PC as well as my iPhone and iPad to 2.4 gb in order to connect to the printer. The HP was simple to set up following the step by step video instructions on my PC using the HP app. So far the printer is perfect.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: SRW Oroville
from Oroville, California
Verified Purchase:Yes
This unit replaced an old All-In-One. I love the "tank" technology, easy to load the ink and observe usage. Plus the design of the printer makes it easy to place anywhere in my home office. I thought I might miss not having a document feeder, but I realized that I had little use for this option and this unit is the best!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: User1946
from Indiana
Verified Purchase:Yes
Works as described. Connected to laptop without problem. Some of the set up instructions were less than clear. Some parts are a little fiddly. Probably a more expensive model would be a bit smoother.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JFullerton
Verified Purchase:Yes
The printer has many complex steps to set up to print form your computer or phone. Not easy quick set up like you would like it to be.
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, December 6, 2022
Hi there.
I’m sorry you’ve encountered trouble connecting your printer to your various devices and that you find it complicated to use. I can wholly understand why that would be a poor first impression. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100178884
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry you’ve encountered trouble connecting your printer to your various devices and that you find it complicated to use. I can wholly understand why that would be a poor first impression. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100178884
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Mtnwriter
from South Glens Falls, NY
Verified Purchase:Yes
Setup was easy. I’m disappointed that there’s no feeder - if I need to copy multiple page I have to place them on the screen one at a time. Quality is great, and color - especially for photos - is excellent.
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Globarn
from Utah
Verified Purchase:Yes
This printer is a good value and prints well for its small size. I would recommend it to any one for home use, it is a good value for the money.
Value
5
Written by a customer while visiting hp.com
Posted by: Tony From Bridgort
Verified Purchase:Yes
It is still not set up to work , missing Softwar
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Lawrence, KS
Verified Purchase:Yes
I've only had this set up a couple of weeks, but I'm already loving it. I was nervous about filling the ink tanks. Thought I'd probably drip ink all over or, at the very least, have ink all over my hands. Nope. Not one drop. I followed the instructions and it worked like magic. First print was perfect. Beautiful. Easy set-up. I'm glad I bought this.
I would recommend this to a friend!
Written by a customer while visiting hp.com