Customer reviews from hp.com
HP - Smart Tank 6003 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - White
Average customer rating
4.4
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
231
4 Stars
39
3 Stars
14
2 Stars
3
1 Star
30
83%of customers recommend this product.
(
58 out of
70)
Customer Reviews for HP - Smart Tank 6003 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - White
Posted by: Matt O
Verified Purchase:Yes
Prints well, but we still can't get it to connect wirelessly to our computers or phones. Tried many ways and exhausted the options to connect. We have to hard wire it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: SharonLee
Verified Purchase:Yes
Slow, noisy and not compatible with Apple Mac
No, I would not recommend this to a friend.
Value
1
Quality
2
Response from hp.comBy Keith, HP Care, January 31, 2023
Hi, Sharon.
I’m sorry you’ve encountered trouble with your printer. Your review is brief, but it’s easy to understand why slow printing, unexpected noise and operating-system compatibility issues would add up to a poor start to ownership. I want to help you resolve these problems, so I’ll suggest some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; among its suggestions are instructions on updating firmware, which can help improve print speed and other performance. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Next, you might gain useful information from a guide on our support site to printer compatibility with Mac OS. It covers several software and support options for printing with Mac OS on HP devices. Find that guide here:
- support.hp.com/us-en/document/ish_2635044-2489772-16
If any problem persists – and for input on what might be causing the noise you hear – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry you’ve encountered trouble with your printer. Your review is brief, but it’s easy to understand why slow printing, unexpected noise and operating-system compatibility issues would add up to a poor start to ownership. I want to help you resolve these problems, so I’ll suggest some resources aimed at making that happen.
First, I recommend that you follow a guide on our support site that covers improving print speed; among its suggestions are instructions on updating firmware, which can help improve print speed and other performance. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Next, you might gain useful information from a guide on our support site to printer compatibility with Mac OS. It covers several software and support options for printing with Mac OS on HP devices. Find that guide here:
- support.hp.com/us-en/document/ish_2635044-2489772-16
If any problem persists – and for input on what might be causing the noise you hear – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Jack1997
Verified Purchase:Yes
So far so good.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
This has stop working or two times. I have some one fix it twice.
on June 7, 2025
Posted by: werner marine 5 HP
Verified Purchase:Yes
I have used HP PRINTERS for many years . This is the worse printer that I have ever haved from HP.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Jeff Gehm
from Indiana
Verified Purchase:Yes
The print quality and speed are what we needed. We love how economical the bottles of ink are...so much cheaper for the quantity than the cartridges. Just like past HP printers we've had (6 so far), it goes offline at the most inopportune time. "All-in-One" printers are not all the same. Make sure that you verify that it has everything you need...including fax ability...if that is what you were expecting to have. Nothing with the review but wish I had purchased one with the automatic document feeder...pretty obvious this one does not but the "All-in-One" threw me off. Again, the print quality and speed are great.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Not worth the money the color is already fading
on February 19, 2025
Posted by: Anonymous
from Four oaks North Carolina
Verified Purchase:Yes
I do not like this printer
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I have been working on trying to get the printer to link to my laptop and my Android Smartphone. What a pain! We have followed all the directions, looked on the HP website and nothing has helped. Not very happy right now!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Dadisnuts101
from Charlotte, NC
Verified Purchase:Yes
Out of the box, this printer took me about 20 minutes to set up and get running. I bought it to replace another HP printer/scanner we had for years. I purchased the Smart Tank 6001 when I noticed it had a self healing wifi connection. Our old printer, from day one, had issues working on wifi after it had been on for a long period of time. You had to turn it on and off and fight with it for a while before it would start working again. So far, since we turned this printer on a few weeks ago, it has had no connectivity issues. Along with the eco-tank for ink savings, I am very happy with the purchase.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com