Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
238
4 Stars
62
3 Stars
21
2 Stars
13
1 Star
40
88%of customers recommend this product.
(
135 out of
153)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Posted by: Srjmh
from WI
Verified Purchase:Yes
Nice sized printer/scanner/copier. Love the idea of refill ink rather than buying cartridges. Set up was frustrating. It went fine for printing, however I had to eventually download a driver for the scanner to work. Produces good quality prints.
Written by a customer while visiting hp.com
Posted by: Susan1949
Verified Purchase:Yes
This is an excellent printer BUT some of the paper I use is printer-compatible but 12" wide and it won't fit in the paper feeder. I wish I had realized this before I purchased it.
Written by a customer while visiting hp.com
Posted by: Trimty
from Pensacola FL
Verified Purchase:Yes
Very unpleased with 2 sided print being "manual." I just assumed it would be automatic since my previous HP ENVY 4512 was.
Print speed is rediculously slow.
Print speed is rediculously slow.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I just recently bought the HP Smart Tank 5101, I love the crisp colors but the machine takes a long time recognizing and printing. The other day it wouldn't print and I had to delete the printer from the computer and redo everything all over again which was a hassle since I was in a time crunch to get documents printed.
Other than that, I have only had it installed for two weeks so I cannot give any more insight in the long run of it's performance.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: V. KIRK
Verified Purchase:Yes
Extreme difficulty connecting to the printer to print documents. Unable to print excel and word documents. Can only print PDFs.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: G. Singleton
from SC
Verified Purchase:Yes
The printer do not work. I was forced to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: ADK6930
Verified Purchase:Yes
Horrible printer. It is VERY slow. It sounds like an old laser printer from years ago going back and forth. It takes forever to print one page! Not happy at all with this printer. Very disappointed.
Written by a customer while visiting hp.com
Posted by: Novella Montoya
from New Mexico
Verified Purchase:Yes
Didn’t like the setup
I would recommend this to a friend!
Written by a customer while visiting hp.com