Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
238
4 Stars
62
3 Stars
21
2 Stars
13
1 Star
40
88%of customers recommend this product.
(
135 out of
153)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Posted by: Daddd
from tx
Verified Purchase:Yes
A dissapointment to find out that the paper loader is on the outside and other functions as double side printing is a annoyance. Apparently I picked a printer for kids. No USB cable came with the printer, and it took almost two days to get it operational.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Kolosky
Verified Purchase:Yes
Installation was long and convoluted. Print time was unacceptably, long especially for a miniscule Excel document - hours in this case. Returned the 5101 and purchased an Office Jet Pro 9135e.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Planet Earth, where are you located?
Verified Purchase:Yes
NICE AND EASY, ONCE YOU GET GOING YOU CAN'T STOP!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: J. Jackson
Verified Purchase:Yes
The power cord for this printer does not fit well into the slot. It falls out too easily.
Written by a customer while visiting hp.com
Posted by: Mama Bird
Verified Purchase:Yes
The HP Smart Tank is nice, the print quality isn’t as good as my last printer. Some of the parts seem cheaply designed and the display system isn’t as user friendly.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: MatSubZero
from Tulsa, Ok
Verified Purchase:Yes
It wouldn't work because my wifi is 5G and this all-in-one works on 2.4G. Had to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: R R W
from Michigan
Verified Purchase:Yes
The printer is working great. No problems. It was easier to fill the tanks than I anticipated.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
This was the best HP setting up I have ever used. Hooked wifi within seconds. No other has been able to do that. Time will tell. For the price and amount of ink coming with it, its a good buy
Written by a customer while visiting hp.com