Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
30
4 Stars
9
3 Stars
7
2 Stars
4
1 Star
2
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Customer Rating
3
great for paper, not so good for greetings cards
on March 14, 2025
Posted by: MikeCC
from sussex UK
Verified Purchase:Yes
I love the printer but I bought it to print my own Christmas cards which it did extremely well but almost every one had black ink lines on the back which of course would be the inside of the card so couldn't use them, I have tried all the tricks like nozzle clean etc but they are still there.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Bob H
Verified Purchase:Yes
So far a better printer & cheaper to run than my old HP6100 series. I have 2 issues however, the first is the capacity of the paper tray, its abysmal, the second is that the printer advertises double sided printing, I assumed it was similar to the 6100, which automatically printed the reverse side of pages. Unfortunately the 5100 require manual removal of 1st side printed & then replacing that side into the feed tray correctly, the diagram provided is very misleading & makes double sided printing cumbersome & slow. Not impressed at all with that issue.
Written by a customer while visiting hp.com
Posted by: James8105
from East Sussex
Verified Purchase:Yes
The ink tank concept is excellent, and the product meets the usual high HP standards. The only thing that I don't like is the paper feeding system manually. It only takes a few pages at a time, so you must keep an eye on it and consider how many pages are loaded before a big print job.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Gav Hunter
from Essex
Verified Purchase:Yes
I brought this a few weeks ago and I absolutely love it was so easy to set up.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Yannix
Verified Purchase:Yes
Excellent printer and good quality prints. Downside is the poor set up instructions and the abysmal HP print app that can't even handle a word document 😶
Written by a customer while visiting hp.com
Posted by: chrisholland52
from Nottingham, East Midlands
Verified Purchase:Yes
I purchased this printer about a month ago, excellent product specification, easy to set up and really good printing outcomes, an excellent product. I've always purchased HP products and another excellent reason why.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Percy the Pongo
from Hampshire
Verified Purchase:Yes
Great product glad I purchased it. I like the INK level displays. Other printers I have owned did not have that facility and I kept running out of ink in the middle of a print run.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Dr2422
Verified Purchase:Yes
The printer prints well, easy setup, the only problem is that it doesn’t Duplex print, I would have thought for the price it would have printed Duplex
Written by a customer while visiting hp.com