Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
30
4 Stars
9
3 Stars
7
2 Stars
4
1 Star
2
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Customer Rating
3
Bulky printer and poorer print quality than my older instant ink deskjet
on July 9, 2026
Posted by: Anonymous
from Milton Keynes
Verified Purchase:Yes
Have had this printer a couple of months. It's bulky but connected to wi fi instantly Nd maintains a strong connection. The colours are not as strong when printing compared with my older instant ink deskjet which is a bit disappointing. Luckily I do not do a lot of printing.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: FLAGPOLES Filton.
Verified Purchase:Yes
Absolutely wonderful.
I don't know how I managed before.
Am using mine nearly everyday to print this and that.
Can thouroughly reccomend and in just a short while very proficient in use.
Just one thing to learn, and that's getting the printer to use the whole sheet instead of downward column on left side over Wi-fi!
I don't know how I managed before.
Am using mine nearly everyday to print this and that.
Can thouroughly reccomend and in just a short while very proficient in use.
Just one thing to learn, and that's getting the printer to use the whole sheet instead of downward column on left side over Wi-fi!
Written by a customer while visiting hp.com
Customer Rating
4
The TANK is great. No more covering my hands with ink from a faulty cartridge,
on May 7, 2026
Posted by: Anonymous
from Stevenage
Verified Purchase:Yes
FANTASTIC PRINTER. . One downer, primarily my fault. I should have checked and spent a few more pennies. . The model I bought does not do DUPLEX printing. Not a real problem, but an inconvenience at having to sort and reload the paper the right way up.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Tsangysara
Verified Purchase:Yes
Excellent print. Had to get a friend to set it up. There are two print heads for colour and black and also two ink tanks that go in under an orange lever opposite.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I bought this printer on the advice of an HP assistant. He did push it as being more cost effective on ink, which may wello be true, but what he didn't tell me is I can't print on both sides of the paper, so it is more expensive on paper. Had I known this, I would have bought the much more cost effective printer, which he talked me out of.
Written by a customer while visiting hp.com
Posted by: Printer 2
Verified Purchase:Yes
Good printer easy to use and set up. Down side no ink plans available
Written by a customer while visiting hp.com
Posted by: Ash1
from Ashley in Norn Iron
Verified Purchase:Yes
After having some difficulties regarding connection to wifi (pc & printer on same wavelength) this tank printer serves all my needs. great colour accuracy & quality.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: EdwardL
from Plymouth
Verified Purchase:Yes
After a few teething challenges in setting up, this has proved to be an excellent and versatile printer for my home office, Happy to recommend
I would recommend this to a friend!
Written by a customer while visiting hp.com