Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
238
4 Stars
62
3 Stars
21
2 Stars
13
1 Star
40
88%of customers recommend this product.
(
135 out of
153)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Customer Rating
4
HP Smart Tank 5104 review
on November 6, 2025
Posted by: Nasu08
from AURORA
[This review was collected as part of a promotion.] My favourite thing about the HP smart Tank 5104 has to be the ink situation. I was so tired of buying expensive cartriges, and the giant ink tanks on this thing are a game changer. They are easy to fill and ink seems to last forever, which is huge money saver. The print quality is great for my regular documents and I really like the borderless photos printing feature. Other than being ink tank, the wireless feature really add a lot of value. I like that I can print wirelessly from my phone via Hp Smart app or laptop which is very convenient.
However, my biggest complaint is that it doesn't have automatic duplex printing. This is a big let down for me. You have to manually flip the pages over to print on both sides, which is a huge pain and a feature I really miss from my old printer. For regular home use, it's been a reliable printer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This is the printer that will be long lasting
on November 5, 2025
Posted by: Anonymous
from Okemos
[This review was collected as part of a promotion.] The HP Smart Tank 5104 is just smart. From opening the box, it was Easy everything. you need to be at least a little mechanical to install ink into the individual areas, install the print heads & connect wirelessly to your wifi router. Easy start directions on the HP app make it really great for you. I love that the entire family can print wireless from their phone or laptop too. Works great as a copier (Color or B&W modes by one button) , a scanner (to file), and printer ( B&W, Color). It’s very sturdy and prints quickly. This is a printer I finally see lasting for our home. With it being flat you can also set some light items atop in the printer area on the desk.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
HP is raising the bar with the Smart Tank 5104
on November 4, 2025
Posted by: kywildcat
from Corbin
[This review was collected as part of a promotion.] HP finally enters the refillable ink game, and I couldn't be more excited.
The printer was packaged wonderfully! I loved the bag that assisted me in removing the printer from the box, rather than having to jiggle and shake it out.
The printer was packaged wonderfully! I loved the bag that assisted me in removing the printer from the box, rather than having to jiggle and shake it out.
The ink was very easy to install, and there was no-mess.
The printed alignment sheet had beautiful, rich color with no missing pixels.
The design of the HP Smart Tank is sleek and modern.
I’m excited to see if the HP continues to outperform the other refillable tank printers.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
“Easy Setup, Clear Prints, and Zero Hassle”
on November 4, 2025
Posted by: Ninagirlie
from Houston
[This review was collected as part of a promotion.] I just started using the HP Smart Tank 5104, and I’m honestly impressed with how smooth everything has been so far. The setup was quick, the ink tanks were super easy to fill, and I love that I can actually see the ink levels from the front of the printer. The printing quality is sharp for documents and nice and vibrant for color pages. It also connects to Wi-Fi easily, so I’ve already printed straight from my phone without needing any cables. So far, it’s quiet, clean, and really feels like the kind of printer that’ll save me money on ink in the long run. Definitely happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Fast and easy set up. High quality printing
on November 3, 2025
Posted by: sg773
from Chicago
[This review was collected as part of a promotion.] I was super exited to try out the HP Smart Tank 5104. Previously I always had cartridge printers and the ink went fast especially having two kids in school. The ink on the HP Smart Tank 5104 is super easy to refil but it also lasts a long time which is great. The printer was very easy to set up and is even easy enough for my grade school aged children to use without needing any help. It prints in high quality and also can scan any documents you need copies of. The HP app is super easy to set up and very easy to navigate. It’s highly rated for a reason. Overall this is a great printer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
HP Smart Tank printer
on November 3, 2025
Posted by: Mamarty
[This review was collected as part of a promotion.] We print a lot of documents in our home so I was excited to get this printer and set it up to test out. I’m impressed with the speed of it, the color quality of the documents, and the no spill ink and refill bottles. It’s definitely much faster than my other printer and much better quality.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Posted by: Anonymous
Verified Purchase:Yes
Not recommended. Takes 2 minutes till you got a copy or a printed document.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Awesome Printer!
on November 1, 2025
Posted by: ajwolfe05
from Lake St. Louis
[This review was collected as part of a promotion.] I was nervous about my first time using a printer with ink tanks, but it was super easy to set up and get rolling! The directions are straightforward and simple. When I actually started to use the printer, it was fast and everything prints as it should. The HP Smart Tank 5104 looks great on my desk and doesn’t take up too much room. I’m definitely excited about not having to buy ink for a while!
I would recommend this to a friend!
Written by a customer while visiting The Insiders