Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
30
4 Stars
9
3 Stars
7
2 Stars
4
1 Star
2
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Posted by: Fred47
from Ayr
Verified Purchase:Yes
I had difficulty setting up the printer using the HP App. I ended up doing it manually. Connecting the printer to my new HP laptop was even more difficult and I had to get professional it assistance. Difficulty was also experienced with connecting to my iphone. The print quality [s not brilliant as the colours are not as dense as my old HP Photosmart 2610 which is not wifi enabled. Seems to work ok but early days yet.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Atul15
Verified Purchase:Yes
Print quality is good, but print speed too slow.
I printed 150 pages black n white . Most of the pages were having just words no image, still it took almost 1 hour
I printed 150 pages black n white . Most of the pages were having just words no image, still it took almost 1 hour
Written by a customer while visiting hp.com
Posted by: Elizabeth66
Verified Purchase:Yes
Brilliant product. So easy to set up and easy to use. Nice size.
Written by a customer while visiting hp.com
Posted by: jenR
from Woodley
Verified Purchase:Yes
Brilliant quality
Very happy with my purchase
Very happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Dunfermline
Verified Purchase:Yes
I've dealt with HP for all my printers for over twenty years, as my needs changed HP has always been there to help.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I perseviered with the set up it is well worth the effort.
Written by a customer while visiting hp.com
Posted by: AEMCL
Verified Purchase:Yes
I am happy with the ink system in this printer. There are a couple of things I don’t like better than my old printer.
1. Having to print with HP Smart print is not always easy. On my old HP I could just select print from a doc for example. Don’t seem to be able to do that now - have to save the document first.
1. Having to print with HP Smart print is not always easy. On my old HP I could just select print from a doc for example. Don’t seem to be able to do that now - have to save the document first.
2. The first page takes ages to get to print.
3. It doesn’t have the option to print double-sided. Such a waste of paper. Obviously I should have read the full spec more carefully but this is the thing that makes this printer “average” for me. Wish I had spent more for the next model up.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
I have not started using the product as yet but so far I am happy with the features considering the.
on April 22, 2025
Posted by: Harish
from Leicester City
Verified Purchase:Yes
I bought the product online about a month ago and was pleased with the service and the shipment was great
I would recommend this to a friend!
Written by a customer while visiting hp.com