Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
238
4 Stars
62
3 Stars
21
2 Stars
13
1 Star
40
88%of customers recommend this product.
(
135 out of
153)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Customer Rating
4
HP 5102
on May 16, 2023
Posted by: ravinders
from Mount alurel
Gender:Male
[This review was collected as part of a promotion.] The initial set up process was quick and easy, and pouring the ink into the tank was surprisingly easy compared to the hassle of replacing ink cartridges. I was pleasantly surprised by the quality of the prints, which were crisp and clear. The HP smart app has been a game-changer for me, allowing me to see exactly what's being scanned in the printer and save it directly to my phone. I also appreciate the app's ability to display the status of the printer. The only minor drawback I've encountered is with the paper tray, which could have been designed better to feed the paper more smoothly. Overall, I'm extremely satisfied with my purchase and would recommend this printer to others.
Written by a customer while visiting The Insiders
Customer Rating
5
Solid printer from HP
on May 15, 2023
Posted by: GrumpyDad2
from Simi Valley
Gender:Male
[This review was collected as part of a promotion.] I'm really liking this printer so far. First off is that it is very solidly built printer unlike the Brother that I recently had. Very easy to fill up the ink and the bottles seem much more eco friendly than the old printer ink cartridges. Once set up the printer ran through a updating process that froze everything but seemed to fix itself after 15-20 minutes. Print wise it is extremely quiet and breezes through projects quickly. Quality is good with lines being nice and clear and no unnecessary ink splotches. Most of my previous printers have seemed almost disposable, needing replacement every year or two. This HP Smart Tank All-in-One Printer feels like it will age much more slowly.
Written by a customer while visiting The Insiders
Customer Rating
5
Easy & Mess-free setup
on May 15, 2023
Posted by: pierho
from Hamilton
Gender:Male
[This review was collected as part of a promotion.] The HP Smart Tank 5102 was easy to set up and start using. I was able to connect my computer via USB and the family was able to connect wirelessly. Filling the ink tanks was easy and mess free. The prints were high quality whether we were printing a book report with full color images or photos from the road trip this past weekend. I wish it had a full drawer for feeding paper, being a high-output printer, but the back paper input tray worked well.
Written by a customer while visiting The Insiders
Customer Rating
5
Love this printer!
on May 15, 2023
Posted by: JConn
from Hattiesburg
Gender:Female
[This review was collected as part of a promotion.] I have always wanted a printer with these tanks instead of cartridges. This one works great! HP has always been one of my favorite brands. This printer did not disappoint! Prints are good and colors are as expected. Easy to setup. Surprisingly it isn't even heavy. I would surely recommend this to my friends and family.
Written by a customer while visiting The Insiders
Customer Rating
5
Love this printer!
on May 15, 2023
Posted by: vbrown77
from WISCONSIN RAPIDS
Gender:Female
[This review was collected as part of a promotion.] This printer is amazing! Easy to setup, though I made a little mistake by not paying attention and filled the cyan in the black tank. It was a mess, I managed to dump it back out and still be able to fill the cyan tank. I was thankful it was the black tank, so the cyan color did not show. Other than the mishap, setup was a breeze, connected to the internet easily and all. My old printer I had to turn on each time, even though it was wifi, so I did that with this printer, and it made things seem like they weren't working correctly, I realized this printer will turn on remotely and since then I have had no issues at all. The old printer always had issues and errors, and also ran through cartridges like crazy. I have printed probably close to 100 full color labels, a picture and some other stuff, and so far the tanks still look full and the app says they are estimated to be full. That is a big gamechanger for anyone that prints a lot. The ink bottles are not unreasonable at all.
There are different dpi settings to adjust the quality. There is an ink program through HP that allows you to buy ink even cheaper, but I have not been able to set it up yet, it says it's unavailable, which I assume will change in the near future.
I would absolutely recommend this printer to anyone who prints. Very good quality, cheap to use and easy to use.
Written by a customer while visiting The Insiders
Posted by: Ashley C
from Alabama
Verified Purchase:Yes
It is a great printer, I just think it prints dreadfully slow, at least color pages do, I haven't printed only black in yet. It does print excellent quality.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Customer Rating
5
Easy to use Wi-Fi printer and eco friendly
on May 11, 2023
Posted by: Kweezie
from South Chesterfield
Gender:Female
[This review was collected as part of a promotion.] This printer was easy to use. Installing the ink cartridges and filling the ink wells was simple and step by step instructions made it easier. The only issue with installation was installing drivers on my computer at first but seen that needed to unhook any vpn service and then it finally installed perfectly. You need to install the hp smart print and it is very easy and lots of information about your printer. Love that can print from any device and that quickly prints. Great for personal use and fast printing
Written by a customer while visiting The Insiders