Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
30
4 Stars
9
3 Stars
7
2 Stars
4
1 Star
2
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Posted by: David, London
from London
Verified Purchase:Yes
Generally pleased with this printer although it took a couple of attempts to set it up, firstly to connect to WiFi and then to get it to rpint in colour by default. Now that I have achieved these two tasks, it is printing well and is quite straightforward to use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
So far it has been troublesome having to reset it on several occasions. I’ll see how it goes but if it continues to play up I’ll be looking to swap it out.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Not a great product. The connection is really bad. It takes a lot of time to print (30 pages takes aprox. 15 minutes)
Written by a customer while visiting hp.com
Posted by: pippit
from Northampton East Mids
Verified Purchase:Yes
great all round buy and quick service
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Excellent for home user with 3 years ink included
on October 9, 2025
Posted by: Jin Ahn
Verified Purchase:Yes
it's good enough for me and the price is cheaper than other similar ones,
and 3 years ink included.
and 3 years ink included.
Written by a customer while visiting hp.com
Posted by: Cloud9
Verified Purchase:Yes
Excellent service, prompt delivery and setting was very straight forward.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great value and quality for home photographic printing.
on August 14, 2025
Posted by: JimP
from Rutland
Verified Purchase:Yes
I purchased this printer a few weeks back to print colour photographs. The fact it came with large ink tanks was very attractive but I am very impressed with the print quality. Been professional photographer most of my life but retired now so it’s just used for home printing but very impressed.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Marcole23
Verified Purchase:Yes
Shocking printer, wish I’d never bought it, slow printing, connection issues, just bad all round
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com