Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
238
4 Stars
62
3 Stars
21
2 Stars
13
1 Star
40
88%of customers recommend this product.
(
135 out of
153)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Customer Rating
4
Replacing my Hp Envy 7640 Printer which I loved. Both equipment and software set-up took longer
on December 5, 2023
Posted by: Anonymous
from Saint Paul, Mn.
Verified Purchase:Yes
Hp 5000 Printer Review
Written by a customer while visiting hp.com
Posted by: Harley558
from FL
Verified Purchase:Yes
It's alright. Not really what I expected for the money. The one it replaced (8610) was much better, and cheaper.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Shyshy629
from NJ
Verified Purchase:Yes
Makes noises
Written by a customer while visiting hp.com
Customer Rating
4
You'll Love This Printer!
on November 28, 2023
Posted by: erraberra4
from GLADSTONE
Gender:Female
[This review was collected as part of a promotion.] I love my new HP Smart Tank 5101 All-in-One Printer. Unpacking and set-up was so simple, you guys! The tanks are easy to fill, and the technique and design used to fill the tanks creates a NO-MESS refill process. I was honestly amazed and pleased at how easy it was and that it wasn't as messy as the old school printers.
For the price point of this printer, I am really pleased with the print quality. If you're looking for basic printing in both black & white, as well as vivid color, this is the printer for you!
Written by a customer while visiting The Insiders
Customer Rating
5
Fantastic HP All-in-1 Printer
on November 28, 2023
Posted by: Jsfichtel
from BUCKEYE
Gender:Female
[This review was collected as part of a promotion.] HP has a long history of high-quality printers. The HP SmartTank 5101 All-in-one printer keeps the tradition going.
~Ease of Setup: I am a long-time toner cartridge user, so I was hesitant to a tank style printer. Messy ink cartridges have frequently colored my hands, but I was surprised at how easy it was to setup. My 80-year father, one of the primary users, filled the tanks and found it very easy and intuitive. Then looking at the directions after the fact, we realized that the directions were quite easy to follow as well.
Simple setup and no more messy ink cartridges.
~Ink: The tank system, a high-capacity tank system significantly reducing the frequency of refills, is living up to the hype. That and a 2-year supply. love it.
~Wireless: An extremely critical need for our house was wireless connectivity. We have multiple operating systems in the house, including a Chromebook. I had spent over a dozen hours having the Chromebook connect to other printers, with only limited results. ~The HP SmartTank 5101 was a great success. Quick and easy setup. No extra apps, no extra cables. All machines, laptops, Chromebook, android phones, and google phones can print wirelessly.
~Quality and speed. The print speed and quality is appropriate for a home office. There is an initial adjustment of the print heads when first printing, but overall great speed. Quality is great and though I have not tried all paper types, I expect great results when needed.
~Copy / Scan – This is quite easy and straight forward. Either using the options on the printer itself or via the HP SmartApp. Great Quality and performance were up to HP standards.
~My only with would be a paper tray instead of a feeder. I personally and keep the paper straighter and more aligned using a tray instead of a feeder.
~Ease of Setup: I am a long-time toner cartridge user, so I was hesitant to a tank style printer. Messy ink cartridges have frequently colored my hands, but I was surprised at how easy it was to setup. My 80-year father, one of the primary users, filled the tanks and found it very easy and intuitive. Then looking at the directions after the fact, we realized that the directions were quite easy to follow as well.
Simple setup and no more messy ink cartridges.
~Ink: The tank system, a high-capacity tank system significantly reducing the frequency of refills, is living up to the hype. That and a 2-year supply. love it.
~Wireless: An extremely critical need for our house was wireless connectivity. We have multiple operating systems in the house, including a Chromebook. I had spent over a dozen hours having the Chromebook connect to other printers, with only limited results. ~The HP SmartTank 5101 was a great success. Quick and easy setup. No extra apps, no extra cables. All machines, laptops, Chromebook, android phones, and google phones can print wirelessly.
~Quality and speed. The print speed and quality is appropriate for a home office. There is an initial adjustment of the print heads when first printing, but overall great speed. Quality is great and though I have not tried all paper types, I expect great results when needed.
~Copy / Scan – This is quite easy and straight forward. Either using the options on the printer itself or via the HP SmartApp. Great Quality and performance were up to HP standards.
~My only with would be a paper tray instead of a feeder. I personally and keep the paper straighter and more aligned using a tray instead of a feeder.
The HP SmartTank 5101 is a successful addition to the HP printer family!
Written by a customer while visiting The Insiders
Customer Rating
5
Printing Quality is Great!
on November 28, 2023
Posted by: hnkangeles
from Oxnard
Gender:Female
[This review was collected as part of a promotion.] Setting up this printer and connecting to wifi for bluetooth printing was very simple. Had a little trouble printing in color at first, for some reason the printer was not registering it's ability to print in color. (When setting up ink and test prints, it had outputted color tests so knew they worked) Had to delete and reinstall the driver a few times - forums were saying it could be a laptop update required but I wasn't quite convinced of that. MacBooks make it VERY easy to run through this process so this was painless. Prints look fantastic! I was afraid ink for this printer was going to be atrocious but it doesn't seem too bad - hopefully these tanks last longer than cartridges. I'm excited to try this technology!
Written by a customer while visiting The Insiders
Posted by: jtvincent59
Verified Purchase:Yes
I have always had HP Deskjet printers, and it seems like I was constantly ordering ink cartridges...either I ran out or didn't use the printer in a while and for some reason, they didn't work right. I love the idea of the tank printer. Supplies will be much cheaper.
Written by a customer while visiting hp.com
Posted by: Jim #5
Verified Purchase:Yes
easy setup, good quality prints so far, I will be testing photo prints over the holidays
I would recommend this to a friend!
Written by a customer while visiting hp.com