Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
238
4 Stars
62
3 Stars
21
2 Stars
13
1 Star
40
88%of customers recommend this product.
(
135 out of
153)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Posted by: 2421
Verified Purchase:Yes
Make sure you know it only works works
with 2.4 gtz router not a 5 gtz. We did not see that online when we ordered. We returned item did not want to change routers.
with 2.4 gtz router not a 5 gtz. We did not see that online when we ordered. We returned item did not want to change routers.
Written by a customer while visiting hp.com
Posted by: B A Moo
Verified Purchase:Yes
Lets start by saying I am a baby boomer but not totally ignorant when it come to computers and things. I found the set up instructions a little off. Some of the sites that I was directed to were different than shown in the directions and did not react as described in the manual. I found it much easier to set up the printer using a printer cable first.(That was very fast- once I gave up on the manual instructions) It went much smoother and I was able to set up the wireless feature later. The printer prints as you would expect - nice clear images and text. The ink was easy to load and it seems this process will be much better than buying ink cartridges. Have had this for about 2 weeks now and I am completely satisfied with this purchase.
Written by a customer while visiting hp.com
Posted by: Mouse%^^&
Verified Purchase:Yes
Good printer
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Mike736
from Western Maryland
Verified Purchase:Yes
I see the major advantage of this printer as the infrequency of the ink replacement. I was able to get it loaded with ink, and up and running fairly easily. However, every time I use it, first it has to "wake up", which takes a minute, and then it has LOTS of whirring and clicking and clanking noises when it actually prints. The quality of the print has been very good so far.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
The printer works well. It was easy to manually load. I had trouble with putting it to to wireless.
Written by a customer while visiting hp.com
Posted by: jayjaybee
from denver nc
Verified Purchase:Yes
very nice unit
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
We saw this printer, the HP Smart Tank 5000, advertised and liked what it said....Ink lasts for 2 years, does it all- scan, copy, print, easy to use, easy to set-up and lightweight. Thus far...ALL GOOD!!!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: seamstress77
Verified Purchase:Yes
I have had it about a week. Have only been using it for 2 days. Had to wait for my son to come & hook it up for me.
Written by a customer while visiting hp.com