Customer reviews from hp.com
HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.2
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
238
4 Stars
62
3 Stars
21
2 Stars
13
1 Star
40
88%of customers recommend this product.
(
135 out of
153)
Customer Reviews for HP - Smart Tank 5100 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Posted by: Goingto cannon
Verified Purchase:Yes
Does not work, way too complicated, they make the program fail to complete until you give data.
Written by a customer while visiting hp.com
Posted by: J Walter
Verified Purchase:Yes
Seems to be a good printer although I haven’t used it a lot yet
Written by a customer while visiting hp.com
Customer Rating
5
HP 5101 All in one had easy setup, I like the ink tank design and it prints and scans well.
on May 10, 2026
Posted by: Edward Hertig
from Howard Beach, Queens NY
Verified Purchase:Yes
Works great so far
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: PixieDust
from Wisconsin
Verified Purchase:Yes
I still can’t get the printer to work right. Can’t get it to work on my phone either. I need help!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: V Bryant
from Savannah, GA
Verified Purchase:Yes
A long pause before printer responds to print command...Too difficult and unwieldy when printing double sided pages....Ink longevity is good.
Written by a customer while visiting hp.com
Posted by: Mike LT
from Columbus, OhiO
Verified Purchase:Yes
Its a nice printer...Works as it is suppose to and think it will do better with these ink tanks then regular cartridges...
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Seattle2026
Verified Purchase:Yes
reasonable setup
Written by a customer while visiting hp.com
Posted by: JJ0502
from Pennsylvania
Verified Purchase:Yes
I was reluctant to purchase a printer that relied on liquid ink, thinking the ink would evaporate or be a mess when I tried to fill the ink canisters. In fact, it was so easy that I had to call HP and make sure that I'd done correctly. The ink vials have a notched opening that perectly fits the canisters - there's no way to spill the ink. The test sheet was perfect for color alignment, and we're very pleased with this printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com