Customer reviews from hp.com
HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - White
Average customer rating
4.4
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
199
4 Stars
37
3 Stars
20
2 Stars
5
1 Star
20
86%of customers recommend this product.
(
83 out of
97)
Customer Reviews for HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - White
Customer Rating
5
HP Tank all-in-one can't go wrong with this product.....
on March 18, 2026
Posted by: JN M
from Mi.
Verified Purchase:Yes
I wanted the HP tank for a number of reasons... the most was see how much ink I actually will use. I'm dedicated to HP products, user friendly, and great support when needed.... I used HP support to make my decision on the HP Smart Tank 7602 all-in-one.... the newer software on "Tanks" limit some of the convenience of the inkjet during top tray scanning.... just a learning curve is all... doesn't take away any of the other features that the HP smart tank offers..... I did buy another tank printer, wasn't happy with the lack of perks HP offers..... Love My HP products!!!!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Chenbo1
from South Carolina
Verified Purchase:Yes
I'm thrilled that I bought this printer. It is loaded with features and easy to install. Both quality and functions exceeding my expectations.
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Elk River, MN
Verified Purchase:Yes
Very good printer. Set up was easy and quick.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Autumn22
from Iowa
Verified Purchase:Yes
I’m happy with my purchase. It took awhile to read reviews and product info for the three main printer brands, before I was comfortable settling on this one. The HP7602 Tank is a good option for bulk copying, especially B&W. We homeschool which means we use our printer nearly every day. The auto doc feeder works great, the “app like” buttons on the control panel are easy to read and use. It is extremely user-friendly. The B&W print quality is good, the color is good, but not photo printer good, but suits our needs perfectly. I am big on quality and getting cheapest price for highest quantity on ink and it seems my needs are perfectly met with this printer.
Only a few complaints that makes it a four star review instead of 5. First, every time I copy more than one duplicate, only half of the second page prints and I receive an error warning that the auto document feeder is jammed. It isn’t jammed and I didn’t even use it for the copies… it seems to be a glitch because other reviews mentioned this. It is irritating. I will contact HP to try to get a solution.
Second, on initial setup, there was difficulty navigating some of it and it my laptop wouldn’t recognize it or if it did, it wouldn’t be able to print on it. I think it had to do with registering the printer and that needing to run through HP’s system because the next morning and every day thereafter, it has always recognized it and everything prints seamlessly. The last complaint is that if you don’t press down firmly what you are copying, it will print very light. Or if you send things through auto feeder that are light in color, it will print even lighter on the copy. Bad image reader or bad doc feeder model.
Oh, one more, it seems as if the copier lid/auto doc feeder hinges are going to snap off, every time I open or close the printer lid to put in a paper to copy or scan.
Only a few complaints that makes it a four star review instead of 5. First, every time I copy more than one duplicate, only half of the second page prints and I receive an error warning that the auto document feeder is jammed. It isn’t jammed and I didn’t even use it for the copies… it seems to be a glitch because other reviews mentioned this. It is irritating. I will contact HP to try to get a solution.
Second, on initial setup, there was difficulty navigating some of it and it my laptop wouldn’t recognize it or if it did, it wouldn’t be able to print on it. I think it had to do with registering the printer and that needing to run through HP’s system because the next morning and every day thereafter, it has always recognized it and everything prints seamlessly. The last complaint is that if you don’t press down firmly what you are copying, it will print very light. Or if you send things through auto feeder that are light in color, it will print even lighter on the copy. Bad image reader or bad doc feeder model.
Oh, one more, it seems as if the copier lid/auto doc feeder hinges are going to snap off, every time I open or close the printer lid to put in a paper to copy or scan.
Overall, I’d buy it again. It is suitable and I’m pleased.
I would recommend this to a friend!
Value
5
Quality
4
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Great product, but difficult interface
Written by a customer while visiting hp.com
Posted by: Anonymous
from Manhattan Beach, CA
Verified Purchase:Yes
Excellent printer!!!! Can't believe I'm writing this.....I have had a hard time with our personal printers over the years!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from NH
Verified Purchase:Yes
The scan does not work on both sides - I would not have bout it had it been more apparent. Crappy design!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Meeche
Verified Purchase:Yes
The only issue I have with this printer is that it freezes often when it is connected by a network cable. Wireless it is awesome.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com