Customer reviews from hp.com
HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - White
Average customer rating
4.4
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
199
4 Stars
37
3 Stars
20
2 Stars
5
1 Star
20
86%of customers recommend this product.
(
83 out of
97)
Customer Reviews for HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - White
Posted by: Anonymous
from TN
Verified Purchase:Yes
Difficult to setup. Help is via AI chatbot and not helpful. Scanner glass cracked. Printer would not get past printer head install.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4
Great printer, quality print, fast; weak input touch system
on September 18, 2024
Posted by: wizardz
from Texas
Verified Purchase:Yes
Print quality is excellent and ink much less expensive than cartridges. Easy to install ink. Print heads not quite as easy, but not difficult.
Installation very poor, poor instructions and difficult to get needed info. I had to call HP support because I could not get it work. Turns out it abandoned the installation half-way through and was too stupid to identify the problem, even when I restarted from scratch. The touch pad was insufficiently sensitive and making it appear that my input was rejected. While on the phone with support, I found using my fingernail instead of pad of finger was necessary to get it to accept the input. Once past this problem, it finally came up and works well.
Installation very poor, poor instructions and difficult to get needed info. I had to call HP support because I could not get it work. Turns out it abandoned the installation half-way through and was too stupid to identify the problem, even when I restarted from scratch. The touch pad was insufficiently sensitive and making it appear that my input was rejected. While on the phone with support, I found using my fingernail instead of pad of finger was necessary to get it to accept the input. Once past this problem, it finally came up and works well.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Do lihue
from Lihue Kauai
Verified Purchase:Yes
Drivers constantly need reset
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
good printer glad to get out of ink cartridges
on October 6, 2025
Posted by: hpfrmemp
from SFO
as a former hp emp during 1982 have bought hp products and this most recent purchases that this excellent printer , i bought 2 of them same model and the fantastic part is do not have to spend 70 for ink cart's the bottle cheaper
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: cfgbxdfgs
Verified Purchase:Yes
I return this printer. It was made cheaply.
Written by a customer while visiting hp.com
Customer Rating
2
The HP printers I've always depended on are no more
on August 24, 2023
Posted by: S Linda
from Nevada
Verified Purchase:Yes
Fails to connect during the day. Slow to print. Paper try is loose and causes problems in paper recognition and shows as "error"
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: Anonymous
from St. Louis, Missouri
Verified Purchase:Yes
Thr newer printers get the more complicated they become. The ink tank is an excellent idea since the cartridges have become more expensive. The setup of the HP Smart Tank is more complicated to set up when you do not have a land-line telephone number for the fax capability. Thank goodness I have HP Smart Friend service.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Mlaustin
from Austin
Verified Purchase:Yes
Good quality prints BUT VERY SLOW!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com