Customer reviews from hp.com
HP - Smart Tank 6003 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.4
(321 Reviews)
Rating breakdown 321 reviews
5 Stars
233
4 Stars
39
3 Stars
15
2 Stars
3
1 Star
31
83%of customers recommend this product.
(
60 out of
72)
Customer Reviews for HP - Smart Tank 6003 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Customer Rating
5
HP Smart Tank 6002
on November 11, 2025
Posted by: Edun
from Azle
[This review was collected as part of a promotion.] I opened the box with my HP Smart Tank and thought it looked impressive. Then, not being very astute with electronics was worried about being able to set it up.
Surprise! It was really very easy and the instructions clear and easy to follow. The only thing I found to be a problem was that the power plug was very hard to insert into the back of the printer. Other than that, it is great. The print is crisp and clear and printing quick. Lots of ink insures you won't run out quickly. I don't think you can go wrong with this printer.
Surprise! It was really very easy and the instructions clear and easy to follow. The only thing I found to be a problem was that the power plug was very hard to insert into the back of the printer. Other than that, it is great. The print is crisp and clear and printing quick. Lots of ink insures you won't run out quickly. I don't think you can go wrong with this printer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Quality and economy in one package
on November 11, 2025
Posted by: BKRIDER
from Winter
[This review was collected as part of a promotion.] We really like the printer, setup was so easy, just follow along with the app and it will be running in no time. Loading the ink tanks is very clean and considering how much they hold should last for quite a long time. It prints fast, the color quality is outstanding and all typefaces that I tried are clear and crisp. I think we might have a winner here, a quality printer at a reasonable price that won't break the bank when buying supplies....
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Works great
on November 10, 2025
Posted by: Julianag44
from Mansfield
[This review was collected as part of a promotion.] The HP smart tank 6002 is easy and fast to set up with the HP app and instructions. It’s quiet and prints double sided so it saves paper and having the ink bottles come with with is so efficient saving time and money. It’s nice not to have to worry for a while about running out of ink. The ink bottles were easy to dispense and there was no mess. I really like it. It’s light too.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Quality
on November 10, 2025
Posted by: Zara3
from Foothill Ranch
[This review was collected as part of a promotion.] I was genuinely impressed by how easy it was to get the HP Smart Tank 6002 up and running. The setup took less than 15 minutes, and the HP app guided me through every step without any confusion. It connected to my Wi-Fi seamlessly, and the print quality has been excellent so far, both in color and black-and-white.
I’m also a fan of the design and color of the printer, it immediately stood out in a good way. I tested scanning as well, and the results were clear and sharp. I really like that the scanner lets you save files as either PDF or JPG, which is very convenient for different tasks. Overall, a great experience using it with Windows 11 and the HP software.
I’m also a fan of the design and color of the printer, it immediately stood out in a good way. I tested scanning as well, and the results were clear and sharp. I really like that the scanner lets you save files as either PDF or JPG, which is very convenient for different tasks. Overall, a great experience using it with Windows 11 and the HP software.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great for everyday printing
on November 10, 2025
Posted by: rebirth82
from Winter park
[This review was collected as part of a promotion.] I've been testing this printer for both personal and business, and so far it has not disappointed.
Set up is super easy with a guided tutorial. It's my first printer with no cartridge, and I was curious if the ink would spill when I turned over the bottle. It's made in a way where it doesn't come out until it clicks with the proper nozzle inside the printer. Everything is color coordinated so you don't make any mistakes. Once you install the print heads you can see the ink moving through the lines.
I've been using both my laptop and phone for printing. Both have been easy and straightforward. The phone app has extra stuff you can print directly from HP like coloring pages and holiday decor. The app even has a feature where you can print remotely but set it as a secured pickup where it doesn't print until you're close to the printer.
This printer comes with 2 year ink so I've been printing almost nothing but full color high quality to test how long it really lasts. So far, the ink levels haven't moved. If it really lasts that long, it's great for my pockets. I also printer out some other documents like resumes, and full pdf's. They printed pretty quickly.
My last HP printer had a large touch-screen on it, so that's the only thing I feel like I'm missing. The screen on this one is really small, so you'd want to use the app or your pc.
Overall, great printer. Lots of features for the price, and I don't ever have to worry about cartridges again.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Quiet and Fast
on November 10, 2025
Posted by: Maxbet
[This review was collected as part of a promotion.] I love the speed of the HP Smart Tank 6002 Printer. This printer can print 12 of my blank ink pages in one minute. It is quiet and efficient. The easy fill system makes it so simple to add new ink without spilling it or making a mess. The setup on the printer was quick, and the directions were clear and easy to follow. I really like that this printer is wireless and I can print from any room in my home straight from my cell phone. Overall, I am very happy with all of the great features of the HP Smart Tank 6002.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great printer
on November 10, 2025
Posted by: Hazeleyez2154
from Philadelphia
[This review was collected as part of a promotion.] After using the Smart tank 6002 for a week now ,set up was very easy, The tanks were filled very easily and no mess to fill them. The print colors are very vibrantand clear , I can't wait to try/ test with
My craft projects. It's great that the ink last longer than my previous printers and the smart tank means I won't have to worry about running out of ink halfway through my projects . I still have a lot to test with this printer but I do like it , also connecting to WiFi was very easy, definitely worth the price.
My craft projects. It's great that the ink last longer than my previous printers and the smart tank means I won't have to worry about running out of ink halfway through my projects . I still have a lot to test with this printer but I do like it , also connecting to WiFi was very easy, definitely worth the price.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
A Workhorse of A Printer
on November 10, 2025
Posted by: talentchic
from New Albany
[This review was collected as part of a promotion.] Setting up my new HP Smart Tank 6002 was incredibly simple. The instructions/guidance via the HP App were both clear and intuitive. I had the machine up and running in less than 30 minutes, all on my own.
HP includes a generous amount of ink in the box (via bottles that are recyclable through HP's Planet Partners program), which adds value right off the bat. Bonus points for this eco-friendly tank system - no mure bulky, messy and leaky cartridges. Plus the refill ink bottles are eco-friendly AND way cheaper than the cartridges too - a total win win!
The machine seriously delivers in terms of performance as well. It prints extremely fast in both color and black/white. Duplex printing is just as fast and (thus far) flawless. The printer is impressively quiet and responsive, with minimal lag time between sending a job to print and having it in my hands. While I do wish the printer had an auto feeder tray to make it even more productive, it's a seriously small gripe and certainly wasn't a dealbreaker for me.
I've had the machine just under a week and have encountered only one minor hiccup (albeit twice) - an E4 media jam error. Both times, it was quickly resolved with the help of the HP App Troubleshooting feature.
Overall, I'm very happy with the printer and the experience so far. The longevity of the machine remains to be seen...but based on this first week, I'm optimistic.
HP has seemingly once again delivered a product that's easy to love - and even easier to use. #myHP #InsidersHPSmartTank6002
I would recommend this to a friend!
Written by a customer while visiting The Insiders