Customer reviews from hp.com
HP - Smart Tank 6003 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Average customer rating
4.4 out of 5
4.4
(321 Reviews)
Open Ratings Snapshot
Rating breakdown 321 reviews
5 Stars
233
4 Stars
39
3 Stars
15
2 Stars
3
1 Star
31
83%of customers recommend this product. 
(
60 out of 72
)
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Customer Reviews for HP - Smart Tank 6003 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer with 3 Years of Ink Included - Basalt
Customer Rating
3 out of 5
3
Printer
on July 10, 2026
Posted by: Anonymous
Verified Purchase:Yes
I haven’t set the printer up yet. Still waiting for old printer to use up its last set of cartridges. I bought the new printer because it was cheaper than buying a backup set of cartridges.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Incredible Printer
on July 7, 2026
Posted by: Anonymous
from Westchester County, NY
Verified Purchase:Yes
The HP Smart Tank 6001 AIO Printer is an absolute game-changer for home printing, offering incredible convenience with its seamless setups and reliable daily performance. Thanks to the intuitive HP Smart App, you can effortlessly handle any task you need from virtually anywhere, including checking your real-time ink levels at a single glance. It completely eliminates the usual printing headaches, making it a highly dependable, hassle-free addition to any workspace.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
I’m extremely disappointed in this printer. I still have not been able to get it up & working!!!!
on June 29, 2026
Posted by: Anonymous
Verified Purchase:Yes
No directions to help direct setup!!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
So far so good
on May 1, 2026
Posted by: Anonymous
from Alaska
Verified Purchase:Yes
Very pleased, setup took some time however figured it out and it is working perfectly even two sided which is totally new to me, smart tanks are great, the way I use a printer should last a very long time. Glad I made the change.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great printer
on March 28, 2026
Posted by: Anonymous
from TX
Verified Purchase:Yes
I like the first on so much, I bought another one for my RV to use when I travel.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Set up took way to long
on March 16, 2026
Posted by: MDay2246
Verified Purchase:Yes
Set up took way too long. I ended up having to get a second computer and my phone to get my wifi to finally connect. Bring back the direct connect so set up is easier.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Replaced a Canon Mega Tank with the HP Smart Tank.
on February 16, 2026
Posted by: walt1055
from SW Florida
Verified Purchase:Yes
I replaced a Canon PIXMA Mega Tank printer with the HP Smart Tank 6001 because the Canon was not supported on my 5gb internet connection. Instead I had to dumb-down my PC as well as my iPhone and iPad to 2.4 gb in order to connect to the printer. The HP was simple to set up following the step by step video instructions on my PC using the HP app. So far the printer is perfect.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
HP Smart Tank Tanks!
on February 11, 2026
Posted by: hodi76
from N Carolina
Verified Purchase:Yes
This printer is crappy. It never connects to my laptop easily. I should have just bought a cheap printer to connect with a cable. I thought maybe the ink would last longer and that proved to be the least of my problems. Read the reviews and found out that everyone has issues with connections. Note to self...spend more time next time reading reviews. This is a piece of junk and the second HP printer I bought..issue with the first HP printer was an issue with the ink/carriage not moving & I waited too long to open before returning.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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