Customer reviews from hp.com
HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - Basalt
Average customer rating
4.4
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
202
4 Stars
41
3 Stars
20
2 Stars
5
1 Star
21
86%of customers recommend this product.
(
86 out of
100)
Customer Reviews for HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - Basalt
Customer Rating
5
Upgrading Printer after 14 years!
on November 13, 2024
Posted by: Emayers12
from Freeport
[This review was collected as part of a promotion.] When I started college, I purchased a budget friendly printer. That HP printer lasted me 14+ years and I decided now seemed like a good time to finally upgrade. This HP Smart Tank 7602 is the perfect solution. I love that HP got the smart tanks. I have been waiting until HP got that technology and they finally have it, and this printer doesn't seem to disappoint. Obviously, printers haven't had a ton of innovation since my printer from 14 years ago, but this was a worthy upgrade for sure! I can't believe the quality of the prints compared to my old printer. I love the modern esthetics. I'm very pleased with this printer and hopefully it lasts just as long as my last trusty HP printer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Posted by: B52RS
Verified Purchase:Yes
All my printers for 30 years were hp
Written by a customer while visiting hp.com
Posted by: Miami Bob
Verified Purchase:Yes
Paper feed needs work, you have to be careful paper is firmly pushed forward
Written by a customer while visiting hp.com
Posted by: Anonymous
from Philadelphia, PA.
Verified Purchase:Yes
A very nice printer. It does require a bit of understanding to set it up. And, it would be better if the display screen was bigger and able to be sat up. You have to stand over it to see it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Great printer, quality print, fast; weak input touch system
on September 18, 2024
Posted by: wizardz
from Texas
Verified Purchase:Yes
Print quality is excellent and ink much less expensive than cartridges. Easy to install ink. Print heads not quite as easy, but not difficult.
Installation very poor, poor instructions and difficult to get needed info. I had to call HP support because I could not get it work. Turns out it abandoned the installation half-way through and was too stupid to identify the problem, even when I restarted from scratch. The touch pad was insufficiently sensitive and making it appear that my input was rejected. While on the phone with support, I found using my fingernail instead of pad of finger was necessary to get it to accept the input. Once past this problem, it finally came up and works well.
Installation very poor, poor instructions and difficult to get needed info. I had to call HP support because I could not get it work. Turns out it abandoned the installation half-way through and was too stupid to identify the problem, even when I restarted from scratch. The touch pad was insufficiently sensitive and making it appear that my input was rejected. While on the phone with support, I found using my fingernail instead of pad of finger was necessary to get it to accept the input. Once past this problem, it finally came up and works well.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: joyce m
Verified Purchase:Yes
paper jam every time I try to print
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from North Bend, OR
Verified Purchase:Yes
Nice machine. Prints well and gives great scans.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Setting up the printer required several hours. When asked to provide a password, I was not informed if it were a created or existing code. After hours of frustration, I finally resorted to the Modem-Router password and it worked. Why put consumers through such unnecessary torture? Clarify what is required. This doesn't have to be rocket science.
Written by a customer while visiting hp.com