Customer reviews from hp.com
HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - Basalt
Average customer rating
4.4 out of 5
4.4
(289 Reviews)
Open Ratings Snapshot
Rating breakdown 289 reviews
5 Stars
202
4 Stars
41
3 Stars
20
2 Stars
5
1 Star
21
86%of customers recommend this product. 
(
86 out of 100
)
Best Buy Privacy Policy
Customer Reviews for HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - Basalt
Customer Rating
4 out of 5
4
Good but still testing
on August 13, 2025
Posted by: oldgolfer70
from New Hampshire
Verified Purchase:Yes
This printer is much quicker than the one it replaced. Colors are good for printing, but I haven’t tried phots yet. The build quality is good. It is a bit pricy to get for the whole package, and we will see how long the ink lasts.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Software troubles frequently
on June 5, 2025
Posted by: Do lihue
from Lihue Kauai
Verified Purchase:Yes
Drivers constantly need reset
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great purchase
on June 5, 2025
Posted by: Anonymous
from Manhattan Beach, CA
Verified Purchase:Yes
Excellent printer!!!! Can't believe I'm writing this.....I have had a hard time with our personal printers over the years!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Unit
on June 5, 2025
Posted by: Anonymous
from Edenton, NC
Verified Purchase:Yes
I love this new printer. It works great and would highly recommend this unit. The fill tank s for ink are wonderful.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Disappointing
on May 23, 2025
Posted by: Anonymous
from TN
Verified Purchase:Yes
Difficult to setup. Help is via AI chatbot and not helpful. Scanner glass cracked. Printer would not get past printer head install.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Great product, but difficult interface
on February 12, 2025
Posted by: Anonymous
Verified Purchase:Yes
Great product, but difficult interface
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
FAX capability never worked.
on February 7, 2025
Posted by: Anonymous
from Phoenix AZ
Verified Purchase:Yes
I had two Smart Tank printers and could net get the FAX capability to work on ether of them. Switched to a OfficeJet Pro 9130e.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Efficient High-Quality Printer
on December 24, 2024
Posted by: R2b63
from Virginia
[This review was collected as part of a promotion.] I recently purchased the HP Smart Tank 7602 printer at a discount in exchange for my honest opinion. It has been a fantastic addition to my home office. Here’s a detailed breakdown of my experience:
Pros:
Exceptional Print Quality
The printer produces crisp text and vibrant colors, making it perfect for both professional documents and photos.
Easy Setup and Operation
Setting up the printer was straightforward with the HP Smart App. It guided me step-by-step, and connecting to Wi-Fi was seamless.
Smart Features
The mobile printing capabilities are a big plus. I can print directly from my smartphone or tablet without needing to transfer files to my computer.
Multi-Functionality
It handles printing, scanning, and copying effortlessly, making it a versatile all-in-one device. The automatic document feeder (ADF) is especially convenient for multi-page scanning and copying tasks.
Cons:
Bulky Design
The printer is a bit large and takes up considerable desk space. Be prepared to dedicate a spot for it.
No Duplex Scanning
While it supports automatic double-sided printing, it lacks automatic duplex scanning, which could be a drawback for heavy-duty office use.
Overall Impression
The HP Smart Tank 7602 is an excellent printer for anyone looking for high-quality output, cost-effective operation, and smart features. It’s particularly great for families, small businesses, or students who print frequently. While the size and price might be a deterrent for some, the long-term benefits outweigh the drawbacks.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Showing 33-40 of 179 results 
<< 1 ... 3 4 5 6 7 ... 23 >>