Customer reviews from hp.com
HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - Basalt
Average customer rating
4.4
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
202
4 Stars
41
3 Stars
20
2 Stars
5
1 Star
21
86%of customers recommend this product.
(
86 out of
100)
Customer Reviews for HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - Basalt
Customer Rating
4
Been really busy so a little behind getting it running.
on March 5, 2023
Posted by: Ingraham B
from Florida
Verified Purchase:Yes
Like it so far... but still have not actually printed yet. Time is now to get it going.
Value
4
Written by a customer while visiting hp.com
Posted by: Chenbo1
from South Carolina
Verified Purchase:Yes
I'm thrilled that I bought this printer. It is loaded with features and easy to install. Both quality and functions exceeding my expectations.
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: Autumn22
from Iowa
Verified Purchase:Yes
I’m happy with my purchase. It took awhile to read reviews and product info for the three main printer brands, before I was comfortable settling on this one. The HP7602 Tank is a good option for bulk copying, especially B&W. We homeschool which means we use our printer nearly every day. The auto doc feeder works great, the “app like” buttons on the control panel are easy to read and use. It is extremely user-friendly. The B&W print quality is good, the color is good, but not photo printer good, but suits our needs perfectly. I am big on quality and getting cheapest price for highest quantity on ink and it seems my needs are perfectly met with this printer.
Only a few complaints that makes it a four star review instead of 5. First, every time I copy more than one duplicate, only half of the second page prints and I receive an error warning that the auto document feeder is jammed. It isn’t jammed and I didn’t even use it for the copies… it seems to be a glitch because other reviews mentioned this. It is irritating. I will contact HP to try to get a solution.
Second, on initial setup, there was difficulty navigating some of it and it my laptop wouldn’t recognize it or if it did, it wouldn’t be able to print on it. I think it had to do with registering the printer and that needing to run through HP’s system because the next morning and every day thereafter, it has always recognized it and everything prints seamlessly. The last complaint is that if you don’t press down firmly what you are copying, it will print very light. Or if you send things through auto feeder that are light in color, it will print even lighter on the copy. Bad image reader or bad doc feeder model.
Oh, one more, it seems as if the copier lid/auto doc feeder hinges are going to snap off, every time I open or close the printer lid to put in a paper to copy or scan.
Only a few complaints that makes it a four star review instead of 5. First, every time I copy more than one duplicate, only half of the second page prints and I receive an error warning that the auto document feeder is jammed. It isn’t jammed and I didn’t even use it for the copies… it seems to be a glitch because other reviews mentioned this. It is irritating. I will contact HP to try to get a solution.
Second, on initial setup, there was difficulty navigating some of it and it my laptop wouldn’t recognize it or if it did, it wouldn’t be able to print on it. I think it had to do with registering the printer and that needing to run through HP’s system because the next morning and every day thereafter, it has always recognized it and everything prints seamlessly. The last complaint is that if you don’t press down firmly what you are copying, it will print very light. Or if you send things through auto feeder that are light in color, it will print even lighter on the copy. Bad image reader or bad doc feeder model.
Oh, one more, it seems as if the copier lid/auto doc feeder hinges are going to snap off, every time I open or close the printer lid to put in a paper to copy or scan.
Overall, I’d buy it again. It is suitable and I’m pleased.
I would recommend this to a friend!
Value
5
Quality
4
Written by a customer while visiting hp.com
Customer Rating
5
Very fast. Only unfavorable thing is it does not copy two pages to one page
on January 26, 2023
Posted by: Gwen M
from Chesapeake, VA
Verified Purchase:Yes
This is the best choice I've ever made to purchase the HP Smart Tank 7602 printer
Value
5
Written by a customer while visiting hp.com
Posted by: D & E Home office
Verified Purchase:Yes
Easy to install and performs flawlessly! Very happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Ore0
Verified Purchase:Yes
So far it works well. Easy to set up and connect.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
5
HP Smart Tank 7602 All-in-One does all I need, with less expensive ink refills
on December 12, 2022
Posted by: Michael-G
from Troy, MI
Verified Purchase:Yes
Has all the features I need, a smaller footprint than my previous printer, and was easy to setup.
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: warfelne
from Millersburg, PA
Verified Purchase:Yes
This is my first HP Smart tank printer so far i love it
I would recommend this to a friend!
Written by a customer while visiting hp.com