Customer reviews from hp.com
HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - Basalt
Average customer rating
4.4
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
202
4 Stars
41
3 Stars
20
2 Stars
5
1 Star
21
86%of customers recommend this product.
(
86 out of
100)
Customer Reviews for HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - Basalt
Customer Rating
2
The HP printers I've always depended on are no more
on August 24, 2023
Posted by: S Linda
from Nevada
Verified Purchase:Yes
Fails to connect during the day. Slow to print. Paper try is loose and causes problems in paper recognition and shows as "error"
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: Bullwhip
from TX
Verified Purchase:Yes
Printer has small footprint, which I like. First one for me without cartridges, so we’ll see how that works out. Biggest disappointment is that I can not get it to connect to my wifi or computer to scan FROM the printer. I’ve had to use the un user friendly(in my non technical opinion)HP Smart app to scan anything. I thought this was advertised as pretty intuitive when it comes to setting up, but I don’t know why it is so difficult. I guess I thought it would connect automatically, but it hasn’t. Also, I dont care for the small touch screen menu at the top of the printer. It is at a bad angle for me to read easily, and I don’t have much faith in the longevity of this touch screen. Also, the paper tray is somewhat confusing but I guess I’ll deal with it. Had an 8600 series before, so I’m not completely clueless on HP’s. So far, it has printed nicely, though!
No, I would not recommend this to a friend.
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: Margaret S
from Murrells Inlet, SC
Verified Purchase:Yes
Fantastic HP Printer 7602 All In One
This thing thinks for itself. I have never had a two-sided
printer before, and this does a great job. The printing is very
clear and it is quick to respond.
It is not too heavy which was one feature I was looking for.
Very easy to connect to internet
This thing thinks for itself. I have never had a two-sided
printer before, and this does a great job. The printing is very
clear and it is quick to respond.
It is not too heavy which was one feature I was looking for.
Very easy to connect to internet
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Meeche
Verified Purchase:Yes
The only issue I have with this printer is that it freezes often when it is connected by a network cable. Wireless it is awesome.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Wally43
from Chicago
Verified Purchase:Yes
Ok printer, but not as rugged as old 8620 and miss the control screen of 8620.
I would recommend this to a friend!
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: MADMAX38
from Suisun City CA
Verified Purchase:Yes
HP Smart Tank 7602 Checks most of the boxes, it is a replacement for a work horse Office Jet pro 8600. It equals the performance of the printer it replaced except for 2 sided printing comes out unsatisfactory. The paper tray doesn’t lock the paper down for a 8 1/2 x11 on the 11 end it allows for A4 paper to be loaded without any adjustment for paper size. It prints card stock okay and the ink tank is the main selling point of this printer. Over all I am happy with this printer and it is very compact and has a fax capability.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Customer Rating
3
No Dual ADF? But the printer is Duplex? Does not make sense. A duplex Ptr should have a duplex ADF.
on March 26, 2023
Posted by: Dr.Tek
from Cincinnati, OH
Verified Purchase:Yes
Duplex, but ADF Is Not
No, I would not recommend this to a friend.
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: Anonymous
from Elk River, MN
Verified Purchase:Yes
Very good printer. Set up was easy and quick.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com