Customer reviews from hp.com
HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - Basalt
Average customer rating
4.4
(289 Reviews)
Rating breakdown 289 reviews
5 Stars
202
4 Stars
41
3 Stars
20
2 Stars
5
1 Star
21
86%of customers recommend this product.
(
86 out of
100)
Customer Reviews for HP - Smart Tank 7603 Wireless All-in-One AI-Enabled Cartridge-Free Supertank Inkjet Printer w/ Fax and 3 Yrs of Ink Included - Basalt
Customer Rating
5
Beautiful quality
on February 14, 2024
Posted by: gabka86
[This review was collected as part of a promotion.] I purchased this printer because our old laserjet printer has been acting up and It has always been an unreliable machine.
This printer was incredibly easy to set up, the manual is easy to follow. It took me about 10 minutes to fill the tanks and set the printer up.
Setting the connection was a bit more difficult, but managed to figure it out.
The print quality is amazing, the colors are beautiful and the print quality is crisp and clear. The machine itself prints fairly quietly. The look is sleek and pretty with touch screen. Very impressed with the look of it.
Scanning was easy. The size isn't the smallest but still small enough to fit into a home office.
Overall, I am really pleased with this product. Great quality and easy to use.
Written by a customer while visiting The Insiders
Customer Rating
5
Great Features
on February 14, 2024
Posted by: Gator826
from Loudon
[This review was collected as part of a promotion.] I just love the HP Smart -Tank 7602 Wireless Cartridge-free all in one printer. Features: Print, Scan, Copy, Automatic Two-Sided Printing and get a 35-page auto document feeder. I am using in remote home office and have been amazed by the speed and simplicity of this printer. Print speeds up to 15 ppm black and 9 ppm color. This printer has been by far the easiest to use with mobile printing I just installed the HP app and with in a minute I was able to print from my phone and tablet. Super quick set-up I was scanning and printing in under 10 minutes unboxing took the most time. High quality borderless printing with resolution at 1200x1200 for black and color at 4800 x 1200. The best part this printer is a cartridge free printer get you 2 years of Ink included; get up to 8,000 color or 6,000 black pages right out of the box. I would highly recommend this printer for anyone looking for a printer for a small business or home office The item description was just as described and I would buy it again.
Written by a customer while visiting The Insiders
Customer Rating
5
My at Home Office
on February 14, 2024
Posted by: Aralau97
from St Petersburg
[This review was collected as part of a promotion.] This printer is everything I needed for school and work. The set up was easy and I was able to have everything ready in less than 30 minutes. I like that it has copy, fax, scan and wireless capability because it makes my daily printing activities less time consuming. I find the 2 year ink supply very cost effective because I dont have to worry about buying more ink for a while. I have already tried most of the features and the one I love the most is the scanning because of how clear the pages look when scanned with this printer. I have really enjoyed my purchase.
Written by a customer while visiting The Insiders
Customer Rating
5
Novel Idea, Novel Printer
on February 14, 2024
Posted by: CubaSteve
from Orlando
[This review was collected as part of a promotion.] Right when you think there was nothing left to move the printer technology forward, HP delivers a unique solution that makes owning a household both affordable and practical. I loved how easy it was to fill up the Smart Tanks. I had virtually zero spills of ink throughout the entire process. The visual queue of the ink levels is a very nice touch. Lastly the user interface on the touchpad of the device is response, and tech forward. I was surprised at how many feature were available in the HP Smart app, including a nice shortcut to automatically scan, email, and drop in my Shared folder for one of the major share sites. All with one touch. I would easily recommend this all in one, not only for the practically of avoiding having to buy expensive cartridges ever again, but also for all the tech forward features brought by this 2023 Printer offerring.
Written by a customer while visiting The Insiders
Customer Rating
5
Impressive multi-functional home printer
on February 14, 2024
Posted by: Reviewperson
from Naperville
[This review was collected as part of a promotion.] I was very impressed with the unboxing experience of this HP Smart Tank 7600 printer. I had no trouble lifting the printer out of the box, because they actually put it inside a plastic bag with nice handles! It was easy peasy.
Everything was nicely labeled and I followed the instructions from the HP Smart app (both on PC and phone) and went through step by step to set up the printer. HP really knocked the basic setup part out of the park with this one. It's the best instructions I have ever seen.
It was super easy filling the ink tanks with the bottles. I was expecting some leakage and had paper towels ready but nope, not a single drop leaked from it during filling! It takes less than 30 seconds for each bottle to finish filling the printer. Impressive.
Setting up WiFi was easy and it immediately updated the printer with the latest firmware. This part did take 5-10 minutes but once it was done, I was able to print immediately.
My favorite feature is the matte surface touch screen. It is bright, responsive, and very intuitive to use.
Advanced Features:
Since this printer had a lot of advanced features, I tried them out. First, I set up the scan to email feature. This took a while to figure out, with the assistance of online help, I was able to configure Gmail's SMTP server to send out printer scans to other emails. This was complicated to use another SMTP server but not the fault of HP.
Since this printer had a lot of advanced features, I tried them out. First, I set up the scan to email feature. This took a while to figure out, with the assistance of online help, I was able to configure Gmail's SMTP server to send out printer scans to other emails. This was complicated to use another SMTP server but not the fault of HP.
Next, I set up the device to scan to my NAS drive. I had a slight hiccup because I had to fix my NAS account to allow write permission before it started working.
Lastly, I discovered it to be faster to enter email contacts through the HP Smart app addressbook instead of trying to enter them via the printer's touch screen.
The printer itself prints very fast in both color and black and white. While it doesn't match the print quality of color laser printers, it's still very impressive for an ink jet printer. Just the fact that the large amount of ink in the tanks versus traditional cartridges or toners will be huge savings for me. The scanning features will make this a lot more useful so I don't need to get another separate scanner.
Overall, I really like this printer and it will be my primary family printer from now on.
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome printer - Inkjets have come a long way!
on February 14, 2024
Posted by: ahnxsj
from Rancho Palos Verdes
[This review was collected as part of a promotion.] It's been many years since I last used inkjet printers as I've switched over to laser printers for quicker prints. I'm used to seeing misalignments in printouts in the past, but this printer is the most technologically advanced printer I've owned to this date! Setup seems to be longer than other typical printers but with the guided setup via the mobile app, it's very easy to follow, and the printer is compact, considering it's an all-in-one printer. I love that it has refillable ink, auto-duplex printing, and even has digital (via free trial) fax feature that I plan on using for sending things to medical offices in the future. The little touch capacitive display in front of the printer is very responsive and works well. I'd say this printer is aesthetically pleasing to look at, and I hope to print all sorts of things with it for my family!
Written by a customer while visiting The Insiders
Customer Rating
5
No More Cartridges, Just Fun - HP Smart Tank 7602
on February 14, 2024
Posted by: Anonymous
from Las vegas
[This review was collected as part of a promotion.] HP Smart Tank 7602 – a game-changer for this frazzled mama of two.
Setup was a breeze. No IT degree required, just plug, fill the tanks (like refilling a fish tank), and boom, you're printing.
The best part? Ink. The. Ink. Two years included! That's enough to print every school project, family photo, and coupon I can find. It's like a magic well of ink at my fingertips.
Printing quality is top-notch too. Pictures come out vibrant, even on plain paper. My son's school project about butterflies looked like it could fly off the page.
The downside? It's a bit bigger than your average printer, so it might not fit on your kitchen counter if you're short on space. But for me, the trade-off is worth it. It's like having a reliable, ink-guzzling friend in my house, always ready to whip up a document or print a coloring page.
Overall, the HP Smart Tank 7602 is a lifesaver for busy moms (and dads!). It's saved me time, money, and sanity. Highly recommend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great all-in-one Printer
on February 14, 2024
Posted by: BriM
from El Segundo
[This review was collected as part of a promotion.] I had been in the market for a new printer and after reading lots of reviews I am so happy I went with the HP Smart Tank 7602 printer. I love that the unit is all-in-one and wireless. The compact size allows me to print, scan, and fax from my small home office without having to have multiple machines. I found the set up extremely easy and user friendly. I like that the refill bottles say they last about 2 years, allowing me not to worry about consistent and costly refills. Filling the tanks was extremely easy, as was installing the cartridge. I like that the screen is not front facing so that you could have it in a bedroom without having it be a light that would wake light sensitive sleepers. I highly recommend downloading the HP app, per the installation instructions. The app has lots of fun templates and I see myself utilizing the app options often. I found that the print speed did not vary from mobile vs computer, since the unit is wireless. However, there was a USB port on the front of the unit if you needed to plug something in for printing. Overall I would highly recommend this unit.
Written by a customer while visiting The Insiders