Customer reviews from epson.com
Epson - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4.2
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
86
4 Stars
10
3 Stars
7
2 Stars
2
1 Star
16
67%of customers recommend this product.
(
20 out of
30)
Customer Reviews for Epson - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Posted by: RkRk
from Nevada
Verified Purchase:Yes
What a great printer.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com
Posted by: Ramirez
from Victorville CA
Verified Purchase:Yes
Print quality comes out VERY blurry, some prints look like it’s an old school 3D affect. You can see the red and blue . I’ve had 4 different Epson eco tanks and this one is not meeting expectations.
Quality
3
Value
4
Response from epson.comBy Jacob, Epson Service, March 31, 2026
Hi Ramirez, we are sorry to hear that you are experiencing issues with your printer. Your ET-3958 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Jacob – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Frank S
from Waianae, HI
Verified Purchase:Yes
Epson’s ET-3958 is an excellent printer, easy to install. Saved a ton of money buying a refurbished model under Epson’s “ReNew” brand. Couldn’t be happier.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Drewphoto
Verified Purchase:Yes
Does what it says
Written by a customer while visiting epson.com
Posted by: AIMwam
from Minnesota
Verified Purchase:Yes
Really nice printer scanner for the price! It does everything I need and a plus I was not aware of, two sided printing!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Henry MC
from Orange County California
Verified Purchase:Yes
Works great but it is annoying to deal all the time with software error, constantly turning the machine on and off.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Joseph, The Epson Team, April 13, 2026
Hi Henry MC, we are sorry to hear you are having issues with your Epson printer. Your ET-3958 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: L D Bleam
from Easton, PA
Verified Purchase:Yes
Received my ET-3958 in 3-4 days and I absolutely love it. It can do automatic 2-sided scanning and automatic 2-sided printing. And it’s faster than my old Epson Work Force Pro WF-4720, which I also loved. I don’t think there is a better printer made than Epson. And the Eco Tank is a lot better than buying cartridges at $50.00 or $60.00 each.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Ex HP Customer
Verified Purchase:Yes
The product integrates well with my iMac and iPhone. My only complaint: The set up instructions were confusing and turned out to be the most difficult part of the process. Either choose to setup via the printer display or use hevQR code to set up via your iPhone. I inadvertently ended up toggling between the two with confusing overlaps and redundancies. It took far longer to set up and initialize than it should have.
I look forward to testing the claim of three years of printer ink based on normal usage. Initial filling of tanks was seamless. Make sure you top off AFTER you initialize…that will bring your inks levels up to capacity. It’s all in ge instructions.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com