Customer reviews from epson.com
Epson - Refurbished Good - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer - White
Average customer rating
4.1
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
102
4 Stars
12
3 Stars
12
2 Stars
4
1 Star
24
61%of customers recommend this product.
(
22 out of
36)
Customer Reviews for Epson - Refurbished Good - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer - White
Posted by: Anonymous
Verified Purchase:Yes
I am extremely happy with this printer. It prints, accurate color documents very quickly. The Wifi is very dependable. It’s an excellent value for the money.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Ex HP Customer
Verified Purchase:Yes
The product integrates well with my iMac and iPhone. My only complaint: The set up instructions were confusing and turned out to be the most difficult part of the process. Either choose to setup via the printer display or use hevQR code to set up via your iPhone. I inadvertently ended up toggling between the two with confusing overlaps and redundancies. It took far longer to set up and initialize than it should have.
I look forward to testing the claim of three years of printer ink based on normal usage. Initial filling of tanks was seamless. Make sure you top off AFTER you initialize…that will bring your inks levels up to capacity. It’s all in ge instructions.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: L D Bleam
from Easton, PA
Verified Purchase:Yes
Received my ET-3958 in 3-4 days and I absolutely love it. It can do automatic 2-sided scanning and automatic 2-sided printing. And it’s faster than my old Epson Work Force Pro WF-4720, which I also loved. I don’t think there is a better printer made than Epson. And the Eco Tank is a lot better than buying cartridges at $50.00 or $60.00 each.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Henry MC
from Orange County California
Verified Purchase:Yes
Works great but it is annoying to deal all the time with software error, constantly turning the machine on and off.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Joseph, The Epson Team, April 13, 2026
Hi Henry MC, we are sorry to hear you are having issues with your Epson printer. Your ET-3958 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Et3958 support?
on April 9, 2026
Posted by: Dazeddaniel
from Goldbar WA
My ET3958 doesn't seem to be supported with the right software, 3950 is the only thing to come up.
WIFI won't work either. DO I HAVE TO BING IT BACK TO Costco?
WIFI won't work either. DO I HAVE TO BING IT BACK TO Costco?
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, April 13, 2026
Hi Dazeddaniel, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-3958 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: AIMwam
from Minnesota
Verified Purchase:Yes
Really nice printer scanner for the price! It does everything I need and a plus I was not aware of, two sided printing!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Drewphoto
Verified Purchase:Yes
Does what it says
Written by a customer while visiting epson.com
Posted by: Frank S
from Waianae, HI
Verified Purchase:Yes
Epson’s ET-3958 is an excellent printer, easy to install. Saved a ton of money buying a refurbished model under Epson’s “ReNew” brand. Couldn’t be happier.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com