Customer reviews from epson.com
Epson - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4.1
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
96
4 Stars
12
3 Stars
10
2 Stars
3
1 Star
20
63%of customers recommend this product.
(
22 out of
35)
Customer Reviews for Epson - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Posted by: TRshema
from Macon, GA
Verified Purchase:Yes
Working great but a bit difficult to follow the printed instructions.
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: MrPixure
from North Texas, USA
Verified Purchase:Yes
Wireless setup required strict adherence to specific steps - it's not forgiving, but that's ok because the speed, clarity and ease of all operations were easy and produced excellent results as expected.
My only issue centers around its bias for mobile device use. Yes, I have a tablet and smart phone, but most of my printing, faxing, scanning, etc. is generated from my desktop...and to date, I still have not been able to make the printer and computer see each other, much less coordinate a print job. <sigh> but I do have a weekend to waste just ahead of me. We'll see what I can accomplish.
I would recommend this to a friend!
Quality
5
Value
5
Response from epson.comBy Joseph, The Epson Team, May 29, 2026
Dear MrPixure, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-3950 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Deb G
Verified Purchase:Yes
This is to replace one that I purchased 8 years ago. Love these printers
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Ecotank Et-3950 Wireless All-in-one Color Supertan
on May 12, 2026
Posted by: Alan J Sfeinberg
Verified Purchase:Yes
Absolutely fantastic printer. It was challenging to set up, but once that was done, it has performed perfectly. Always on, always ready. Highly recommended and a reasonable price.
Written by a customer while visiting epson.com
Customer Rating
1
Unreliable. None of the “features” work consistently.
on May 5, 2026
Posted by: Anonymous
Verified Purchase:Yes
The most unreliable printer. Nothing works smoothly. Paper jams every other print. Double sided jams. Scan is super low quality. WiFi inconsistencies. We bought it for a home school printer and my wife has to babysit the printer. If not, it will get stuck in the middle of a print. Who wants to do that when you are homeschooling 4 kids?
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, May 11, 2026
Hi Epson Customer, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-3958 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Frank M57
from Iowa
Verified Purchase:Yes
Overall, it is an excellent printer, but it is not as friendly to print photos. These is no separate photo source tray.
Quality
4
Value
4
Written by a customer while visiting epson.com
Posted by: Trimmer Kenneth
Verified Purchase:Yes
It’s very dependable and user friendly
Written by a customer while visiting epson.com
Posted by: Kent Stout
from Indian Shores, FL
Verified Purchase:Yes
Economical printing, with all the features we need.
Quality
5
Value
5
Written by a customer while visiting epson.com