Customer reviews from epson.com
Epson - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4.2
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
86
4 Stars
10
3 Stars
7
2 Stars
2
1 Star
16
67%of customers recommend this product.
(
20 out of
30)
Customer Reviews for Epson - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Posted by: Walk2
from Omaha, NE
Verified Purchase:Yes
I wanted to replace my faithful, aging Workhorse printer, and glad I did. the 3950 is smaller, faster and quieter! I really like the eco-friendly tanks, too.
I would recommend this to a friend!
Value
4
Written by a customer while visiting epson.com
Posted by: Chrissam
from Philadelphia
Verified Purchase:Yes
It’s an amazing printer, the print quality is amazing especially the pictures. It took me 4 days to research good printers and I’m happy that choosing this one didn’t disappoint when i used it. My advice is to never buy HP. Just buy an Eco tank like this one and you won’t regret it! I really hope it last unlike HP. Although I am disappointed though for that price, they could have at least included some paper or photo paper 😔
Quality
5
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
WHAT AN UPGRADE!!!
on November 19, 2025
Posted by: Rudy01
from Florida
I received the ET-3950 as a replacement for my previous model ET-3850 because they were out of stock. Boy! What a huge difference! In addition of being able to print on both sides, The ET-3950 when the user clicks on the PRINT depending on the software being used, The ET-3950 tray emerges out and prints the page. The bad news, you have to press the retract button on the panel to close it, The good news, the chances of bumping into the printer tray (depending where your printer is placed) are at a very low percentage. Last but not least the ink levels are still at 98% full and I've been using the printer for five months now.
I would recommend this to a friend!
Quality
5
Value
5
(click to see the video)
Written by a customer while visiting epson.com
Posted by: Steven F
Verified Purchase:Yes
Great printer, except for one big exception. The output tray does not self close. Why on earth they have it so it stays open unless you hit a couple buttons manually is beyond me. Worst case, after X amount of time, it should close automatically.
Value
4
Response from epson.comBy Joseph, The Epson Team, November 26, 2025
Hi Steven F, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph
Written by a customer while visiting epson.com
Customer Rating
1
Will not Buy after reviews
on June 5, 2026
Posted by: bb360
from Columbus OH
Hey Epson Do you have any other troubleshooting or comments to one star reviews besides a blanket copy and paste statement about support included for life? Support doesn't mean anything if you don't actually support your product or support the people who buy it? What are you doing about connectivity issues and the defects besides telling people on the reviews that you can call support looks like they clearly did. I wouldn't buy this product after reading that. Good Luck Shaq how about spending your money on support instead of celebrity endorsements.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, June 18, 2026
Hi bb360, we value your business, and will be sure to pass your feedback along to our product teams. Best, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
No Regrets ! If you’re thinking about it , stop and do it
on March 15, 2026
Posted by: Jason R
Verified Purchase:Yes
Amazing buy, exactly what I was looking for in a printer. Truthfully their isn’t one thing it can’t do it’s truly a workhorse for whatever you need.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: GWHY
Verified Purchase:Yes
Loving this printer. The double sided document feed for the scanner is a big time saver for me.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Steve L
from Tampa, FL
Verified Purchase:Yes
I like this printer! I especially like the ink tank system. Much better than cartridges.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com