Customer reviews from epson.com
Epson - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4.2
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
86
4 Stars
10
3 Stars
7
2 Stars
2
1 Star
16
67%of customers recommend this product.
(
20 out of
30)
Customer Reviews for Epson - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Customer Rating
5
Ecotank Et-3950 Wireless All-in-one Color Supertan
on May 12, 2026
Posted by: Alan J Sfeinberg
Verified Purchase:Yes
Absolutely fantastic printer. It was challenging to set up, but once that was done, it has performed perfectly. Always on, always ready. Highly recommended and a reasonable price.
Written by a customer while visiting epson.com
Posted by: Deb G
Verified Purchase:Yes
This is to replace one that I purchased 8 years ago. Love these printers
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: MrPixure
from North Texas, USA
Verified Purchase:Yes
Wireless setup required strict adherence to specific steps - it's not forgiving, but that's ok because the speed, clarity and ease of all operations were easy and produced excellent results as expected.
My only issue centers around its bias for mobile device use. Yes, I have a tablet and smart phone, but most of my printing, faxing, scanning, etc. is generated from my desktop...and to date, I still have not been able to make the printer and computer see each other, much less coordinate a print job. <sigh> but I do have a weekend to waste just ahead of me. We'll see what I can accomplish.
I would recommend this to a friend!
Quality
5
Value
5
Response from epson.comBy Joseph, The Epson Team, May 29, 2026
Dear MrPixure, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-3950 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: TRshema
from Macon, GA
Verified Purchase:Yes
Working great but a bit difficult to follow the printed instructions.
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: f brown
Verified Purchase:Yes
during initial setup black ink leaked out onto desktop and floor. when I contacted support I was castigated for squeezing the cartridge. this was my third set of cartridges from other epson printers, I did not squeeze or tilt the cartridge. I have not had any further contact from Epson on the matter
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, June 1, 2026
Dear f brown, we are sorry to hear that you are experiencing issues with your Epson printer. We want to make sure you reach our direct Epson Advanced Support Team. Please contact us at our toll free number: 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Great printer but wish it had one more capability
on June 3, 2026
Posted by: Theresa B
from Fredericksburg, VA
Verified Purchase:Yes
It is a great printer, does everything it says it can and color is spot on. I only wish that it could take heavier paper, even if it was done manually.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
1
Terrible, don't buy it!
on June 10, 2026
Posted by: Nadia23
Terrible, don't buy it!
They did not sent me the USB cable to be able to connect to computer, wifi or direct wifi doesn't work. Connectivity with phone was so so as the app market my product as ET3950 instead of ET3958.
Printed with poor quality even in Black and white, worst with colors kept changing a red color(original document color) as yellow(copy)!
They did not sent me the USB cable to be able to connect to computer, wifi or direct wifi doesn't work. Connectivity with phone was so so as the app market my product as ET3950 instead of ET3958.
Printed with poor quality even in Black and white, worst with colors kept changing a red color(original document color) as yellow(copy)!
Quality
1
Value
1
Response from epson.comBy Alissa A., The Epson Team, June 16, 2026
Hi Nadia23, we are sorry to hear you are having issues with your Epson printer. Your ET-3958 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Anonymous
Verified Purchase:Yes
Definitely would recommend. So far one of the best purchases ever...
I would recommend this to a friend!
Written by a customer while visiting epson.com