Customer reviews from epson.com
Epson - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4.3
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
74
4 Stars
8
3 Stars
6
2 Stars
2
1 Star
11
67%of customers recommend this product.
(
14 out of
21)
Customer Reviews for Epson - EcoTank ET-3958 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Posted by: Elmoander
Verified Purchase:Yes
East set up, quick printing, using AirPrint is easy…have not needed to scan yet.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Eduardo H
from Louisville, KY
Verified Purchase:Yes
Prints really fast when not doing duplex and with an impressive quality, it was easy to setup. I know it’s not a photo printer but I’m printing anyway on glossy paper and I’m liking the results. On negative side the duplex printing feels slow because for every single paper sheet the printer pause for couple seconds before retrieving the paper and print on the other side also a tray slide to outside automatically to hold the printed jobs but it never retrieve back unless you press the button to do, also I miss a manual or second tray
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
THE WORST PRINTER I"VE EVER HAD
on April 29, 2026
Posted by: Exasperated
THE WORST PRINTER I've ever had!!!! Always an issue--error messages (scanner, paper jams, impossibly small screen to see let alone choose options for fixing the problem....ridiculous need to press arrows instead of direct screen press)....poorly designed, horrible to use, impossible to problem solve. WISH MY OLD WONDERFUL 15 YEAR OLD CANON PIXMA that is no longer available or fixable!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Jacob, Epson Service, May 4, 2026
Hi Exasperated, sorry you are having issues with your Epson printer. Your ET-3958 includes a 1-year limited warranty, plus free technical support for the life of your product. Our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Regards, Jacob – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Kent Stout
from Indian Shores, FL
Verified Purchase:Yes
Economical printing, with all the features we need.
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Trimmer Kenneth
Verified Purchase:Yes
It’s very dependable and user friendly
Written by a customer while visiting epson.com
Posted by: Frank M57
from Iowa
Verified Purchase:Yes
Overall, it is an excellent printer, but it is not as friendly to print photos. These is no separate photo source tray.
Quality
4
Value
4
Written by a customer while visiting epson.com
Ratings-Only Reviews
Based on the average of (23) ratings-only reviews
Overall Customer Rating
3.9