Customer reviews from epson.com
Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
91
4 Stars
20
3 Stars
11
2 Stars
7
1 Star
22
68%of customers recommend this product.
(
27 out of
40)
Customer Reviews for Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Posted by: Lynne Bryars
from La Quinta CA
Verified Purchase:Yes
This is my second Epsom Ecotank. My first one I owned and used for about 6 years and it would never die. The only reason I bought a new one so all my electronics in my home office were white. The Ecotank was by far the best printer I ever owned
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Prints great has issues
on September 12, 2025
Posted by: Printmaster2026
from Upstate
Purchased 9-12-25 registered same day says warranty expires july6-2026 not even a year warranty?
Screen is very small paper is inserted in the top rear very bad idea
Screen is very small paper is inserted in the top rear very bad idea
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from epson.comBy Joseph, The Epson Team, September 17, 2025
Dear Printmaster2026, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph
Written by a customer while visiting epson.com
Customer Rating
3
Issues connecting to internet
on September 8, 2025
Posted by: Leeleea
Having major issues trying to connect to the internet. Everything passed but still cannot get it to connect. Tried yesterday for over two hours, will be calling support for help.
Response from epson.comBy Joseph, The Epson Team, September 8, 2025
Hello Leeleea, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph
Written by a customer while visiting epson.com
Customer Rating
5
Great choice for a single feed printer
on September 4, 2025
Posted by: CHAUNCY
from USA
Just set up with the smart phone app with out problems. Multicolor and black print quality was better than the originals. No need to fear filling the ink tanks as they are well designed including the fill bottles.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great All in one
on September 3, 2025
Posted by: ProsperousStar
from USA
I bought this printer yesterday(9/2/25), well actually I broke down & had to buy for school. I had the orignal version & needed to be fix. I have had that printer since 2020 & have yet to replace the ink. Even though it was getting there soon, but still. The new model is pretty cool as well, though. I like how the app has been upgraded with new feature like setup the printer from the app, etc. I would say that the only drawback I notice compared to the old one is it does uses more ink. I had to do a lot of updates/test runs(use stuff when setting up), my levels were completely full & now they are all down some. Not that much but noticeable. But besides that it prints great & fast too! The connection to my laptop well very simple. Epson once again doesn't lack when it comes resolution quality! For the price & compatibility other printers companies its a great home/office/college dorm printer. For last 15yrs or so I only buy/use Epson products b/c the quality & the clarity of photos, documents, cards etc is top tier to me! Even when I was in photography class, that was my college was using for everything & what really open my eyes to their products
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: Danew
from Ohio
Verified Purchase:Yes
This was a great purchase.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
on August 5, 2025
Posted by: I dont have a nickname
I bought this a few days ago and I am not computer smart. I am 72 years old and I think the install instructions for this product are terrible. Everybody assumes that WIFI and internet connections are always working. Long story short it took me 2 1/2 days to get this printer connected to my computer. I expected a cord from the printer to the computer, I expected a disc with the printer, that didn't happen. I probably wont purchase your printer for my company when I update printers in a few months. If I can't do it why do you think employees can do it. Please don't send me emails about product or information. I feel this process should take no more than 5 minutes start to finish and it should start and stop with INSTALL DRIVERS.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, August 13, 2025
Hi Epson Customer, we are sorry to hear about the disappointing experience you've encountered with our Customer Support team. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. If the issue still persists, you may reach out directly to our Advanced Epson Support Team at 1-800-241-5794. We appreciate your time and we look forward to your call. Kind Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Shaqs printer
on July 13, 2025
Posted by: Spellman32
bought this printer around a week ago; the only reason I even looked into buying it was because of Shaq. I love Shaq. Tell Shaq I said hi and that he’s the most dominant center oat. Btw he’s Superman not dwight
Quality
3
Value
2
Written by a customer while visiting epson.com