Customer reviews from epson.com
Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4.2
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
77
4 Stars
12
3 Stars
9
2 Stars
5
1 Star
10
70%of customers recommend this product.
(
16 out of
23)
Customer Reviews for Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Customer Rating
5
Easy set up, great print quality!
on February 16, 2026
Posted by: Joe in GA
I had no problem setting up my new printer and loading the ink bottles. The instructions were clear and easy to understand. The install instructions run on an iPad or iPhone and make the process easier. I loaded the drivers on my laptop, also with no problems. The print quality, especially photos are much higher quality than my old HP printer with ink cartridges. The very small LED panel is hard to read, but not really needed much with the software on an Apple device. Overall this was a great upgrade from our old printer and the ink subscription we were paying for. Be advised that this printer will not print on both sides of a page, it is one side only
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Not worth $100
on February 8, 2026
Posted by: tonyl13
The setup of the printer with out using the app. is extremely poor, the instruction are poor and over all stinks compared to two other eco tanks I have. The paper feed his SoSo. The excuse for a display a joke and hard to read. The ink tank bottle key slot is sloppy (all tanks) have to wiggle the tanks to get them to put the ink in. Yea this a low cost printer but it's not worth have the price, bought to replace a ET-3760 that the ink head is tired after 9K+ prints. Would defiantly NOT recommend this printer to anyone
Response from epson.comBy Joseph, The Epson Team, February 9, 2026
Hi tonyl13, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-2980 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Broken on arrival
on January 11, 2026
Posted by: BrokenPrinter
I just bought this and the scanner is broken. I now have to figure out how to file a warranty claim to get it replaced. Buyer beware.
Response from epson.comBy Joseph, The Epson Team, January 12, 2026
Hi BrokenPrinter, we are sorry to hear you are having issues with your Epson printer. Your ET-2988 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Great All in one
on September 3, 2025
Posted by: ProsperousStar
from USA
I bought this printer yesterday(9/2/25), well actually I broke down & had to buy for school. I had the orignal version & needed to be fix. I have had that printer since 2020 & have yet to replace the ink. Even though it was getting there soon, but still. The new model is pretty cool as well, though. I like how the app has been upgraded with new feature like setup the printer from the app, etc. I would say that the only drawback I notice compared to the old one is it does uses more ink. I had to do a lot of updates/test runs(use stuff when setting up), my levels were completely full & now they are all down some. Not that much but noticeable. But besides that it prints great & fast too! The connection to my laptop well very simple. Epson once again doesn't lack when it comes resolution quality! For the price & compatibility other printers companies its a great home/office/college dorm printer. For last 15yrs or so I only buy/use Epson products b/c the quality & the clarity of photos, documents, cards etc is top tier to me! Even when I was in photography class, that was my college was using for everything & what really open my eyes to their products
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
This printer will pay for itself in just over a year.
on October 29, 2025
Posted by: Epson SuperTank
I just received my new printer yesterday and am very impressed with the quality. I had a Canon printer for years and was sick and tired of spending so much on the ink cartridges. Finally - I made the plunge to purchase this new supertank printer. I'm so excited not to be restricted on how much printing I do. With my other printer I had to be careful about every single thing I printed because the ink ran out so quickly. This printer will literally pay for itself in a about a year and a half with the savings I'll have from not having to spend $110 on ink cartridges! It's about time someone came up with a great alternative to expensive cartridges. Thank you!
Written by a customer while visiting epson.com
Customer Rating
3
Installation Spaghetti Nightmare!
on December 6, 2025
Posted by: MCCC3B12
from Oklahoma City
This was the most convoluted instructions I've ever encountered for installing a printer! This had paper instructions which led you to the printer panel instructions, which also wanted laptop instructions, and your phone instructions; there was no single methodical, sequential steps. While installing, you would be stuck in a sequence to find that perhaps your laptop was waiting, or that your cellphone was waiting. Incredible! Trying to connect to the Wi-Fi - it wanted a password - but no place to enter it's password! You couldn't click-forward or backward. It would have been very nice to have a single set of instructions! It would be nice to simply (1) download software, (2) Update Drivers, (3) Connect to Wi-Fi, (4) Test Print, (5) Finish with registering. Then go to any next added devices such as a cellphone, or pad.
No, I would not recommend this to a friend.
Quality
2
Value
4
Response from epson.comBy Joseph, The Epson Team, December 12, 2025
Hello MCCC3B12, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: L Jeras
from Kentucky
Verified Purchase:Yes
The worst printer I have ever purchased.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, February 16, 2026
Dear L Jeras, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-2980 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
incomplete setup
on July 8, 2025
Posted by: ahans
hard to setup, my guess is that because it prints so lite the scanner will not read, so it keeps failing the Alinement step. So never finish setup.
Response from epson.comBy Joseph, The Epson Team, July 10, 2025
Hi ahans, we are sorry to hear that you are experiencing issues with your printer. Your ET-2980 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com