Customer reviews from epson.com
Epson - Refurbished Good - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer - White
Average customer rating
3.9
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
99
4 Stars
23
3 Stars
12
2 Stars
8
1 Star
30
65%of customers recommend this product.
(
33 out of
51)
Customer Reviews for Epson - Refurbished Good - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer - White
Posted by: Anonymous
Verified Purchase:Yes
This is my third eco tank printer.
Written by a customer while visiting epson.com
Posted by: Rumpelstiltskin
from Ct
Verified Purchase:Yes
Not terribly computer illiterate really having trouble setting it up no mention of what each button does watching YouTube videos they say push this push that. How am I supposed to know this just need simple instructions for an idiot
Response from epson.comBy Joseph, The Epson Team, April 28, 2026
Hi Rumpelstiltskin, we are sorry to hear that you are experiencing issues with your printer. Your ET-2980 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: IMac user
from Connecticut
Verified Purchase:Yes
Have only been using for about 2 weeks now. Easy to set up with app. Using with a IMac. Scanning feature works well. I have only use the scanning feature through the app. Not sure how to using this feature on the printer screen menu.
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
4
Frustrated by some features
on April 15, 2026
Posted by: Jack2
While it is considered a quality printer, there are issues. Setting up the printer to the internet is counter-intuitive. Frequently, the process froze and the printer had to be shut off and turned back on. In addition, it really doesn't have a touch screen but a very small, badly placed window of 1.44". I will give this a couple of more days but not sure it won't be returned.
Written by a customer while visiting epson.com
Posted by: Anonymous
Verified Purchase:Yes
I am extremely pleased with the quality of my new printer. It prints beautiful color documents very quickly. The Wifi is very dependable. I would definitely recommend this product.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
2
Not a good purchase
on April 13, 2026
Posted by: Noralyn
I've had this printer this printer for 6 months. I don't like it. I would not buy it again. My previous Epson printer, a WF-3540, was great. I had it many years and had very few problems with it. Eventually parts wore out.
My main issue with the ET-2980 is the microscopic display. It is 1 inch by 1 inch with tiny font. It is very hard to see, and I seem to constantly have to answer questions and enter ok or proceed. The usability is terrible. There was space for a larger display - I assume it was a cost-cutting decision. I was unable to print mailing labels on this printer. I wasted lots of time trying different settings and nothing worked. It kept spitting out the label sheets. Also the paper holder is small. I am disappointed with this printer
My main issue with the ET-2980 is the microscopic display. It is 1 inch by 1 inch with tiny font. It is very hard to see, and I seem to constantly have to answer questions and enter ok or proceed. The usability is terrible. There was space for a larger display - I assume it was a cost-cutting decision. I was unable to print mailing labels on this printer. I wasted lots of time trying different settings and nothing worked. It kept spitting out the label sheets. Also the paper holder is small. I am disappointed with this printer
Response from epson.comBy Joseph, The Epson Team, April 20, 2026
Hi Noralyn, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-2980 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Anonymous
from Bryant,AL
Verified Purchase:Yes
Everything is good except the pictures are blurry
I would recommend this to a friend!
Quality
3
Value
4
Response from epson.comBy Joseph, The Epson Team, April 13, 2026
Hi Epson Customer, please visit www.epson.com/support/et2988 for useful product information on optimizing print settings. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com