Customer reviews from epson.com
Epson - Refurbished Good - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer - White
Average customer rating
3.9
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
99
4 Stars
23
3 Stars
12
2 Stars
8
1 Star
30
65%of customers recommend this product.
(
33 out of
51)
Customer Reviews for Epson - Refurbished Good - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer - White
Posted by: Suzanne Sowers
from Indiana
Verified Purchase:Yes
Love the print quality. Is slightly more difficult to navigate than my last ecotank but I’ve only barely had it a month.
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
1
Terrible Connectivity
on July 15, 2026
Posted by: Woodmeister
I bought this to replace an earlier Epson scanner printer that worked rather flawlessly in terms of wireless connectivity and performance quality. What a disappointment! Despite the new iPhone app, which is "nice," the wireless connectivity to my computer was unpredictable and spotty at best. I figured when I purchased a brand new computer, the problem would go away. It did not! Epson needs to work on their connectivity and connectivity software.
Written by a customer while visiting epson.com
Customer Rating
1
Very poor firmware and costly Epson support
on July 15, 2026
Posted by: Golden Raintree
Very difficult setup, clumsy firmware, not very compatible though it lists my computer as compatible.Setup took 2 days and a $5 fee for Epson support
Written by a customer while visiting epson.com
Posted by: MissDrei
from Los Angeles
Verified Purchase:Yes
I've only used this printer a few times. I had a little trouble connecting it to my wifi. Ended up having to move my wifi router. I think this survey should be taken in 6 months. In the meantime, thanks again for a so-far-so-good product!
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Posted by: K Ri
Verified Purchase:Yes
Ink levels are plummeting too fast and unable to fill them all the way to full line.
No, I would not recommend this to a friend.
Response from epson.comBy Joseph, The Epson Team, July 14, 2026
Hi K Ri, we are sorry you are disappointed with your Epson printer. Your ET-2988 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. We look forward to your call. Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Posted by: Amberart
Verified Purchase:Yes
I like many things about the printer but the tanks of ink instead of the horribly expensive cartridge system sold me on this printer. In addition, good quality printing, and a quiet setting make it a win for me. What I don't like is the lights - flashing, steady or "breathing" I want a" turn the light off" setting. Too many lights on every device everywhere all the time. Darkness , darkness please! I know that I can turn off the printer which obviously turns off the lights but I don't want to keep turning the printer on and off. Because it is a ring light around the on/off switch it is hard to cover with black tape but I a going to try.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Impressed, but wishing the instructions were clearer.
on July 3, 2026
Posted by: Kacey M
Verified Purchase:Yes
It has been working smoothly so far, very happy with the quality of the printing and the ease of filling the ink. It was a little finicky getting it setup, especially to our laptops, the instructions to get the laptops setup felt a little unclear, but we did sort of figure it out. The only thing we still haven't figured out is how to get it to scan to our computers. The phone was easy since it had the app, but we don't really want to use our phones.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: RHev
Verified Purchase:Yes
Great printer so far - easy to use and prints well. A little slow printing but not bad.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting epson.com