Customer reviews from epson.com
Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Average customer rating
4
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
91
4 Stars
20
3 Stars
11
2 Stars
7
1 Star
22
68%of customers recommend this product.
(
27 out of
40)
Customer Reviews for Epson - EcoTank ET-2988 Wireless All-in-One Color Supertank Inkjet Printer (Refurbished) - White
Customer Rating
1
on May 12, 2026
Posted by: Irma
I would probably not buy another epson. I had to have a friend come to link it to my computer and she even had a hard time doing it. I had an HP before and will probably go back to that when this one breaks.
Response from epson.comBy Joseph, The Epson Team, May 18, 2026
Hi Irma, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-2980 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Kind Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
I use my product to print important documents from work.
on May 10, 2026
Posted by: Anonymous
from Lithonia Ga
Verified Purchase:Yes
I would recommend this product to friends and neighbors and family
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
STOP!!!!...Do NOT!! buy this piece of junk!!!!
on May 9, 2026
Posted by: Spiro
The worst!!!!! absolute WORST PRINTER ever!!!... do not and I repeat DO NOT!!! buy this printer. I am telling you 100% honest this is the worst printer ever created. It looks like it was designed to to be difficult in every way from the tiny screen to the constant disconnecting from the internet and then it tells you in a message that your wireless router is the problem..... it's asking you to uninstall and reinstall it has no explanation other than you are the problem and your Wi-Fi is the problem....... what gets me as they are so disgusting Epson by allowing us to continue to be on the market and they know that it's a piece of crap yet they're still selling it..... I am sure anybody that has responded in a positive way is not human and is some sort of AI generated situation................. It is beyond frustrating.,,, and again I am 100% telling the truth. This is a piece of garbage, a waste of money and more importantly, a waste of your time save yourself the aggravation. I.... I would give it -100 stars if I had the option............... Epson should be ashamed of itself for taking peoples money!!! yeah yeah he's a take a picture
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Joseph, The Epson Team, May 18, 2026
Hi Spiro, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Advanced Epson Support Team would be happy to help you and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Big ink containers
on May 8, 2026
Posted by: Pup99dog
from Tennessee
I'm happy with this new one. Questions, does this recognize the paper? I use 8 1/2x 11. I don't see this as a choice. I can't seem to get it to print on both sides with my iPad or android phone. Thanks
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: LisaA
from Dayton, OH
Verified Purchase:Yes
The printer is great, set up was difficult and the screen is hard to read.
I would recommend this to a friend!
Quality
4
Value
5
Written by a customer while visiting epson.com
Posted by: Stefan H
from Charleston SC
Verified Purchase:Yes
A good value printer with the eco tank option to save on ink cartridges. It was easy to set up and use initially. But the next day it didn’t show up on my Epson Smart Panel app on my phone! Do I had to remove the app and reinstall it for it to connect. It has done this 3 more times since then. It does this on my wife’s iPhone as well. Not too impressed by that. We learned now that we have to power the phone down completely if it doesn’t connect. Some days it does, some days it doesn’t????
Quality
4
Value
5
Written by a customer while visiting epson.com
Posted by: Anonymous
Verified Purchase:Yes
This is my third eco tank printer.
Written by a customer while visiting epson.com
Posted by: Rumpelstiltskin
from Ct
Verified Purchase:Yes
Not terribly computer illiterate really having trouble setting it up no mention of what each button does watching YouTube videos they say push this push that. How am I supposed to know this just need simple instructions for an idiot
Response from epson.comBy Joseph, The Epson Team, April 28, 2026
Hi Rumpelstiltskin, we are sorry to hear that you are experiencing issues with your printer. Your ET-2980 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Joseph – The Epson Team.
Written by a customer while visiting epson.com